3 Patient Service Representative - Physical Rehabilitation (El Cajon) Jobs in El Cajon, CA
Family Health Centers of San Diego is Hiring a Patient Service Representative - Physical Rehabilitation (El Cajon) Near El Cajon, CA
Impact Lives, Impact Community
Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.
Responsibilities:
- Effectively manage the patient check-in and check-out process from start to finish to include identification verification, update or confirm demographic and insurance information, and ensure appropriate forms are provided and completed accurately.
- Collect specified co-pays and payments from patients per coverage specifications, and from self-pay patients. Screen for eligibility and financial assistance.
- Follow policies and procedures in collecting and handling cash.
- Ensure patient information is placed into the Electronic Health Record accurately and in a timely manner.
- Confirm, request, and process referrals and authorizations for specialty services.
- Contact patients to schedule appointments and make reminder/recall notifications.
- Respond to customer billing and payment inquiries on an as needed basis. May escalate billing issues as needed.
- Regularly display a proactive approach to customer service by listening to the patient, taking ownership of solutions, and is able to accurately identify customer needs through involvement of leadership in resolving concerns.
- Perform general clerical duties, i.e., scanning information, tracking data, receiving and sorting correspondence and packages in an accurate and efficient manner.
- Perform other duties as assigned.
Requirements:
- High School diploma or GED equivalent required.
- Medical Assistant certification, C-NA certification, or Medical Terminology course preferred.
- 1 – 3 years of experience related to administrative/clerical support, or customer service required.
- Experience in a healthcare environment preferred.
- Bilingual in English/Spanish preferred.
Rewards:
- Job type: Regular Full Time
- Competitive Salary with Excellent Benefits
- Retirement Plan with Employer Match
- Paid Time Off, Extended Sick Leave and Paid Holidays
- Medical/Dental/Vision/FSA/Life Insurance
- Employee Discounts and Wellness Programs
The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.
In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.
$22.00 - $26.29If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness – Employee Hub (gobenefits.net)
Job Summary
Full Time
Ambulatory Healthcare Services
$40k-49k (estimate)
05/23/2024
07/21/2024
fhcsd.org
SAN DIEGO, CA
500 - 1,000
1970
GRACIE DURAN
$50M - $200M
Ambulatory Healthcare Services
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About Family Health Centers of San Diego
For 50 years, Family Health Centers of San Diego has provided caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons. Our staff provides care to over 215,000 patients each year, of whom 91% are low income and 29% are uninsured. We offer a range of health care services throughout the region, including: * 23 primary care clinics * 8 dental clinics * 10 behavioral health facilities * 3 mobile medical units * 2 mobile counseling centers * 3 vision clinics * A physical rehabilitation depa...rtment * A pharmacy * An outpatient substance use treatment program The breadth of our clinic locations, services and programs have grown over the last five decades, making us: * The 10th largest community clinic organization in the nation. * The #1 enrollment entity for Covered California in San Diego County. * The largest provider of comprehensive HIV services, school-based and mental health services in San Diego County. * The largest provider of primary care and wrap-around services to the homeless in San Diego County through the Healthcare for the Homeless program. * Designated as a Health Center Quality Leader by Health Resources and Services Administration (HRSA). * A 2019 and 2020 Cigna Well-Being Award Recipient for our Employee Wellness Program.
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