Overview

JOB TITLE: Floater M.A./Receptionist

DEPARTMENT: Back Office

REPORTS TO: Operations Manager

POSITION OVERVIEW:

To assist patients to understand recommendations given by their health care providers; performs patient care functions; answers and screens medical calls; post patient’s information to medical records and provides support in planning continuity of treatment.

Responsibilities

DUTIES/RESPONSIBILITIES:

Qualifications

MINIMUM QUALIFICATIONS:

• M.A. Certificate, required.
• FQHC experience, highly preferred.
• Excellent analytical skills.
• Current CPR Certification- required to be kept up to date.
• Motivation to take initiative to ensure all tasks performed are completed thoroughly and accurately.
• Excellent writing and verbal communication skills.
• Knowledge of administrative principles and procedures.
• Computer knowledge preferred (e.g., NextGen (E.H.R. & PMS), Microsoft Word and Excel).
• Access to automobile with valid California driver’s license and state mandated automobile insurance.
• Work schedule may include evenings, overtime, and weekends as needed.
• Ability to prioritize workload and work under pressure of deadlines. 
• Ability to meet tight time sensitive deadlines.
• Motivated and committed to the provision of high-quality healthcare for indigent and underserved communities.
• Willingness to adapt to changes with regards to the agency’s growth and expansion.
• Ability to perform tasks in changing work environment.
• Adaptability to program, changes, modifications.
• Spanish speaking, required.
• Willingness to adapt to changes in agency growth and expansion.

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

Medicare Family PACT CPSP

Medi-Cal Fee-for-Service CHDP

Managed Care Plans Every Woman Counts