POSITION TITLE: Victim Services - Shelter Advocate

PURPOSE OF POSITION: To provide coverage of Domestic Violence Shelter. To provide emotional support to shelter residents, oversee weekend operations; general housekeeping and maintenance of shelter; coordinate client services and shelter activities with other shelter staff. This position is ideal for someone seeking supplemental income, someone interested in getting into the helping field, and/or interns. We are an equal opportunity employer.

Work hours vary, see openings below. May be eligible for additional hours and overtime pay when available. Sleep hours are between 11:30 pm and 6:30 am.

• Weekday evening: 5:00 pm-8:00 am
• Weekend day: 8:00 am-8:00 pm
• Weekend evening: 8:00 pm-8:00 am

ADVOCATE RESPONSIBILITIES:

1. Responds to crisis line calls and assists caller by meeting needs or service request.

2. Admits and monitors incoming residents to shelter facility in accordance with agency guidelines and policies.

3. Provides crisis and ongoing support, within stated agency objectives and practice, to shelter residents after initial placement.

4. Provides weekend shelter Intake.

5. Reports client needs and progress to Shelter Manager.

6. Confers on a regular basis with Program Director about client needs and concerns.

7. Completes required routine administrative duties, i.e., record keeping, reports and forms, in accordance with agency expectations.

8. Provides transportation as appropriate.

9. Performs other duties as the job may require, or as assigned by the Program Director or Executive Director.

SHELTER RESPOSIBILITIES:

1. Provides weekend supervision of shelter operations; oversees general housekeeping and maintenance of shelter.

2. Provides supervision of shelter clients’ activities and ensures that shelter policies and rules are followed.

3. Confers regularly with Shelter Manager and/or Program Director regarding facility needs or problems.

4. Works closely with and coordinates efforts with other shelter staff.

5. Performs other duties as job requires, or as assigned.

6. Processes non-monetary donations and ensures that they are properly logged, sorted, and placed in designated area.

JOB SPECIFICATIONS:

Educational Requirements:

1. High School Diploma or equivalency preferred.

2. Work experience or life experiences which adequately equips individual for position responsibilities.

Qualifications Needed:

1. This position requires an individual who is mature, sensitive, dependable, and able to perform duties independently.

2. Must have demonstrated skills in working effectively with people from all socio-economic and diverse groups.

3. Must possess a strong interest and understanding of domestic violence.

4. Must be able to work effectively within a team concept.

5. Must be able to deal effectively with stressful situations.

6. Must be willing to obtain CPR training within 90 days of employment.

7. Must have a valid driver’s license and good driving record.

Job Type: Part-time

Pay: $10.16 per hour

Expected hours: 24 – 27 per week

Benefits:

• 401(k)
• Employee assistance program
• Professional development assistance

Patient demographics:

• Adults
• Children

Schedule:

• 12 hour shift
• Evening shift
• Night shift
• Overnight shift
• Rotating weekends
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• human services/social services: 1 year (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Overnight Shift (Preferred)
• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Hickory, NC 28602: Relocate before starting work (Required)

Work Location: In person