Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania . We cater to our customers' needs by supplying a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating.
Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers. Because of this commitment, Family Farm and Home has experienced rapid growth on all levels. Our continued growth in the future is limitless due to our devoted staff and constantly growing group of loyal customers. Are YOU ready to join the FFH Family?
A merchandiser/stocker will assist with stocking all deliveries coming in and out of the store as well as help with sales duties on the floor. Additionally, a merchandiser/stocker will be responsible for contributing to the daily maintenance of the store appearance which includes stocking product, placing items into back stock areas, recovery and assembly of products, as well as the general cleanliness of the store.
Essential Duties and Responsibilities, Include but are not limited to:
A.Promote Family Farm and Home mission statement and family values.
B.Maintain awareness of all promotions and advertisements.
C.Execute the daily operational, day-to-day goals and priorities assigned by store management.
D.Uphold merchandising, store cleanliness and safety standards.
E.Responsive of safety issues.
F.Aid customers in locating merchandise in store, on Family Farm and Home supported internet sites, as well as, processing special orders.
G.Loading of customer purchases
H.Stock and fill feeds and salts
I.Unload and load trucks in a safe manner
J.Receive and sort shipments from all vendors
K.Operate a fork lift and/or pallet jack safely and efficiently (must be 18 years old and licensed)
L.Separate Special Orders from delivery and process according to store policy
M.Tag all required items with security tags and price tags (if applicable)
N.Maintain strict organization standards in the backroom
O.Ensure all inbound merchandise is checked in per store procedures
P.Assist with assembly of BBQs, power equipment, and other displayed merchandise
Q.Answer customer service phone calls
R.Store maintenance as required
S.Solicits customers to sign up for Family Farm and Home Programs, i.e. loyalty program, extended warranties, financing and item of the month.
T.Answer customers’ questions and provide information on procedures and policies.
U.Assist in the completion of store closing duties.
V.Contributes to a positive working environment for all team members.
W.All other duties as assigned by store management or company official.
Merchandiser/Stocker Requirements:
A Family Farm and Home merchandiser/stocker must be able to work a flexible schedule including weekends, evenings, and holidays. Merchandiser/Stockers need to have basic product knowledge along with a willingness to learn. They will also need to demonstrate a commitment to excellent service and customer satisfaction. A successful merchandiser/stocker will be a strong team player yet still be able to work independently with minimal supervision. They must contribute to a positive working environment for all team members. Merchandiser/Stockers need to have knowledge of basic computer systems. They must be able to stand for extended periods of time as well as be able to climb up and down ladders, reach, bend, twist, kneel, and lift up to 50lbs on a regular basis.
At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.