1 Manager-Merchandise Workflow & Communications Job in Chesapeake, VA

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Manager-Merchandise Workflow & Communications

Family Dollar

Chesapeake, VA | Full Time

$83k-110k (estimate)

3 Weeks Ago

Manager-Merchandise Workflow & Communications

Family Dollar Chesapeake, VA

$83k-110k (estimate)

Full Time | Retail 3 Weeks Ago

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Family Dollar is Hiring a Manager-Merchandise Workflow & Communications Near Chesapeake, VA

Summary of Position:The Merchandise Workflow & Communications Manager will serve as the primary merchandise process (schematic & off-shelf) and workload gatekeeper, prioritize workload plans that align with budget, and produce an acceptable return on investment (ROI). The Manager will support multiple cross-functional business partners in their merchandise execution planning (schematic & off-shelf), workload, and communication requests (Merchants, Merchandise Planning, Inventory Management, Pricing, Marketing, Visual Merchandising, Store Expense, Special Projects, and Quality Assurance).After capturing all workload requests from the above-mentioned departments, this position will partner with the Store Operations Gatekeeping and Labor teams to find the optimal time to execute schematic & off-shelf merchandising initiatives and communications to support the business and ensure flawless execution. Strong organizational, interpersonal, and communication skills are required, with a focus on attention to detail. The key to success is working collaboratively in a fast-paced environment while remaining flexible, resourceful, and efficient. This position reports directly to the Director of FD Merchandise Execution.Principal Duties and Responsibilities:

Owns, manages, and updates the IMC (schematic) and Merchandise Workflow (off-shelf, Pricing, Marketing) cross-functional calendars, capturing all merchandising task requests, store workload, communications, and execution timing for the following work groups: Merchants, Merchandise Planning, Inventory Management, Pricing, Marketing, Visual Merchandising, Store Expense, Special Projects, and Quality Assurance.
Ensures all workgroup tasks are completed on time to support the timely delivery of merchandise, Sales Planners, Schematics, Marketing, Pricing requests, and communications to stores.
Calculates and assigns task “set” times for all merchandising activities. Proactively partners with Store Ops to review merchandise workload requests and timing, ensuring tasks/projects are supported with adequate labor hours to maximize efficiencies and execution.
Manages and owns the alignment of the FD Field Workflow/Merchandising monthly reviews, ensuring the Merchandise department’s priorities are accurately captured, represented, and adjusted, if necessary.
Collaborates to negotiate through off-cadence workload requests and conflicting priorities to reach a mutually acceptable solution. Concurrently manages multiple timelines, priorities, and expectations.
Develop strategic merchandise communication processes for complex business partners. i.e., Collaborates with Special Projects, Store Expense, Visual Merchandising, Merchandising Project Managers, and 3^rd Party Specialists to ensure project fixtures are ordered, delivered, and communicated on time.
Responsible for creating eight (8) Seasonal Sales Planners per year that support off-shelf promotional execution. Owns the relationship with the Planner print vendor.
Ensures all chainwide and select store merchandising communications are created, entered, reviewed, edited, and released on time to support flawless execution (~1200 communications yearly).
Owns the weekly Merchandise Bulletin, outlining stores’ top merchandise priorities for the upcoming week, consistently giving our field teams the “why” behind the task/project.
Identifies risks and leads mitigation efforts; identifies system, process, and training gaps; notes resource constraints; and escalates to the respective business partner.
Strong analytical skills to identify potential obstacles or opportunities to maximize productivity.
Partner with the Director of FD Merchandise Execution to analyze and interpret trends; identify the effectiveness of execution; provide and develop strategic solutions to simplify/streamline communications and workload tasks.
Results-oriented and self-motivated with a strong sense of urgency and ability to provide strategic planning direction while identifying and removing roadblocks.
Training corporate users on the company’s communication tools, Smartsheet, OpsCenter, and Workplace.
Exceptional customer service skills with the desire to satisfy internal and external customers.
Completing other job duties as assigned.

Minimum Requirements/Qualifications:

Bachelor’s Degree or equivalent experience.
Retail experience is required.
Timely and sound decision-making skills.
Capable of managing multiple tasks simultaneously.
Solid time management and follow-up skills.
Takes initiative and is flexible in making changes and analyzing opportunities with short notice.
Sound written and verbal communication skills with the ability to effectively communicate with various levels in the organization.
Comfortable with working in a fast-paced environment with the ability to reprioritize as needed.
Strong command of Microsoft Office Products, including Outlook, Word, Excel, and PowerPoint.

Desired Qualifications:

Bachelor’s Degree in Merchandising or Business Management.
Retail Management experience of 5 years.
InDesign, Photoshop, and Canva experience preferred.
Merchandising, Retail Communications, Training, Teaching, and/or Project Management experience.