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About us
Family Chiropractic Works is a small business in Ocoee, FL. We are professional and our goal is to administer quality and compassionate care to as many patients as possible. We have been in practice for over 20 years and are looking for the right fit for our front desk to make every patient feel like family..
Responsibilities:
- Greet and welcome guests as they arrive at the front desk
- Check-in and check-out guests using the practice's software system
- Answer phone calls and provide information to patients or transfer calls to appropriate departments
- Assist partients with inquiries, requests, and complaints in a professional and courteous manner
- Handle cash and credit card transactions accurately and efficiently
- Maintain a clean and organized front desk area
- Collaborate with other practice staff to ensure 100% patient satisfaction
Requirements:
- Excellent communication and interpersonal skills
- Proficient in using phone systems and computer software
- Strong customer service skills with a friendly and positive attitude
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling patient information
- Previous experience in a customer service role is preferred but not required
Spanish speaking is a plus
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 25 – 40 per week
Benefits:
Schedule:
Work Location: In person
Full Time | Part Time
$29k-38k (estimate)
10/20/2023
08/29/2024
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The Front Desk employee ensures positive customer experience.
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A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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A front desk receptionist needs to be highly organized, friendly and engaging.
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Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
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Front desk employees need to be able to get along and work with a variety of people.
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Always Be Available as a Mentor.
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