Reporting directly to the General Counsel, the Director of Risk Management assumes a pivotal role in steering the agency's comprehensive risk management program. As the Director of Risk Management, you will serve as the linchpin of our organization's resilience framework, overseeing a multifaceted portfolio encompassing risk management, safety and security, incident review and reporting, and insurance oversight. The Director of Risk Management will be entrusted with the critical responsibility of fortifying our operations against potential threats and vulnerabilities while ensuring the safety of our personnel and assets.

POSITION SPECIFIC DUTIES & RESPONSIBILITIES:

Risk Management Program

• Support the General Counsel in the annual design, implementation, and ongoing follow up of the agency’s risk reduction and management program for continuous improvement of risk mitigation and legal outcomes.
• Quarterly preparation and oversight of Risk Council meetings, topics and materials including maintaining the agency's quarterly risk calendar.
• Identification and implementation of annual and strategic risk management goals. Track and report out on progress.
• Oversee the agency’s annual risk assessment and track quarterly updates.

Safety & Security

• Assist the General Counsel and Vice President of Building Operations, Security, and Fleet Management with safety and security matters.
• Manage the agency’s security contractor.
• Conduct an annual review of all safety and security P&P, protocols, site plans, microsite contents, and training.
• Manage staff safety officer program and training.
• Review and assist in development of plans for high-risk clients who threaten staff or facilities.
• Oversee quarterly/monthly Safety Sam newsletter publication.

Incident Review and Reporting

• Participate in clinical incident reviews, reporting, and follow-up and with coordination of efforts and documentation of incident reviews and reporting requirements for general, critical and sentinel incidents.
• Lead and coordinate all non-clinical incident reviews and reporting.
• Maintain, update, and review at least annually any opportunities for improvement in the agency’s internal incident review reporting system.
• Continually evaluate and implement any changes or improvements to the incident report processes in the incident review reporting system.
• Coordinate and implement any risk mitigation follow up or new agency initiatives derived from the Incident Review processes.
• Assist the General Counsel in reporting risk trends to Risk Council, the agency’s executive leadership team, and PEQAR board committee.
• Support the PEQAR committee through preparation of meeting agendas, minutes, presentation materials, and tracking all follow upon action items.
• Create and monitor PBI reports for risk trends.

Agency Insurance Portfolio

• Review monthly/annual claims data and provide strategic direction and oversight of the agency’s insurance portfolio.
• Conduct the annual review and renewal of the agency’s insurance portfolio in collaboration with the General Counsel, agency’s insurance broker, and PEQAR.
• Review Worker's Compensation claims monthly and complete the agency’s annual renewal with the agency’s insurance broker.
• Assist all department with insurance certificates and other insurance related inquiries and needs.
• Become the agency’s subject matter expert on all policy coverages.
• Review data and provide strategic direction and oversight to ensure cost-effective optimization of risk management and mitigation.

QUALIFICATIONS

Education:

• Bachelor's Degree in related field is required
• Masters degree or Juris Doctorate preferred

EXPERIENCE:

• Minimum of three (3) years of experience in risk management or a related role.