Position Description

Title: Clinical Outreach Manager

Department: Clinic

Status: Non-Exempt/ Part-Timewith Opportunity for Full-Time work

Responsible To: Director of Clinical Services

Starting Salary: $35.25 per hour

At Family & Children’s Service of Ithaca (F&CS), we are committed to providing high quality, equitable, and inclusive mental health services to community members of all life stages. We are seeking a Clinical Outreach Manager to develop, oversee, and provide the clinically informed outreach, consultation, and education services in Tompkins County. Current grant funding is for projects serving the 0-5 and Older Adult populations as well as those who care for them. This is a grant-funded role and the continuation of the role will be dependent on the maintenance of funding. F&CS has had these current grants funded for over 10 years and anticipates that the funding will remain relatively stable.

Responsibilities

· Conduct a needs assessment of our community in order to determine how best to use these grant funded services of clinically informed outreach, consultation, and education to best contribute to the mental health needs of our 0-5 children and out older adult population.

· Develop a set of clinically informed outreach, consultation, and education services that match the grant funding, the resources allocated, and the needs of our community, including strategies to monitor performance and impact through these services.

· Prepare quarterly and annual reports on service delivery to demonstrate how grant funding has been spent as well as how it is accomplishing the goals of the program.

· Collaborate externally with community agencies to ensure that information related to program services is disseminated to relevant parties and that services continue to be influenced by what the community is needing for these populations.

· Collaborate internally with F&CS staff regarding cross-program referrals, sharing knowledge across staff serving similar populations, and connecting through various meetings and/or trainings to ensure that these programs are not isolated, but have integrations across the organization.

· Directly provide the services of outreach, consultation, and education services to children, older adults, those who care for them, and other related stakeholders.

· Maintain boundaries between services provided under this program and clinical services, and reinforce with all stakeholders the difference. This is not a clinical diagnostic or treatment service and is not covered under HIPAA, is not billable to insurance, etc.

· Create and maintain a records system for documentation of all services provided under this program.

· Supervise part-time Consultants within the program who will assist with providing direct services including outreach, consultation, and education.

· Keep up with professional developments in the field in order to keep knowledge base current with changes in understanding of the needs children ages 0-5, older adults, and those who care for them.

Required Qualifications

· Master’s degree in a mental health discipline (license to practice not necessary).

· Demonstrated professional experience across the lifespan.

· Proficiency in formal and informal presentations delivering content designed to raise awareness, knowledge, and skills.

· Clear understanding of the systems at play in the lives of children and older adults, including how these the cultural identities of the children and their caregivers.

· Demonstrated success in program design, implementation, monitoring, and reporting.

· Minimum ability to work at least 20 hours per week dedicated to the role.

Additional Preferred Qualifications

· Experience with managing grant funded programs including working knowledge of Consolidated Fiscal Reporting (CFR) regulations.

· Supervisory experience.

· Prior work experience in a clinical capacity with children and older adults.

· Experience working with people for whom English is not their first language and may have limited proficiency.

Additional Opportunities

Applicants who hold a clinical license to practice may also be able to provide billable therapy hours within F&CS’ NYS OMH licensed outpatient mental health clinic above and beyond the hours required to manage the clinical outreach program. Rate of pay may be different for billable therapy hours than for work under this position. If interested in more details about this possibility, please mention this in your cover letter and during your interview.

Our Rewards & Benefits

Family & Children Services of Ithaca provides a supportive and dynamic work environment that is built on collaboration and professional growth. In addition to the hourly rate of compensation, we also offer a comprehensive benefits package and opportunities for career advancement.

F&CS is committed to equity, diversity, and inclusion and, in that spirit, actively encourages applications from members of groups whose exclusion from the mental health field has been longstanding. No individual will be discriminated against in application, hiring or employment on the basis of race, age, culture, ability, ethnicity or nationality, gender identity and expression, sexual orientation, marital status, religious affiliation, and socioeconomic status.

Application Submission Process

Please email a cover letter and resume to: Dr. Alecia Sundsmo, Director of Clinical Services at asundsmo@fcsith.org.

MISSION STATEMENT OF FAMILY AND CHILDREN’S SERVICES OF ITHACA:

Family & Children's Service of Ithaca supports, promotes and strengthens the well-being of individuals and families by providing high quality, accessible mental health care and related social services, with a particular sensitivity towards the needs of children.

Job Types: Full-time, Part-time

Pay: From $35.25 per hour

Expected hours: 20 – 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• On call

Work Location: In person