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Youth support specialist
$23k-33k (estimate)
Full Time | Social & Legal Services 2 Months Ago
Save

Families and Youth Inc is Hiring a Youth support specialist Near Las Cruces, NM

Innovative Youth Services Residential Support Specialist

Families and Youth Innovation Plus is hiring a full-time Innovative Youth Services Residential Support Specialist

The Residential Support Specialist is responsible for ensuring the safety, supervision, and welfare of youth residing at the shelter.

  • Residential Support Specialists meet the immediate supervision and care needs of youth, including transportation to / from school and appointments;
  • housekeeping and custodial duties; food preparation and handling; participation in life skills, educational, and recreational programming;

and assisting youth with activities of daily living. Residential Support Specialists also perform crisis intervention and case management support in collaboration with case manager, clinical and supervisory staff.

Competencies

Acting with Empathy and Compassion

Client Focus

Emotional Intelligence

Planning and Organizing

Professionalism

Fostering Communication

Attention to Detail

Responsibilities :

  • Provide case management, life skills, and support services, etc.
  • Process and intake potential tenants, including resident orientation
  • Coordinate building usage, including laundry, community kitchen, computer lab, etc.
  • Develop, schedule, and facilitate community building activities for residents
  • Build, strengthen, and maintain relationships with key stakeholders, neighboring programs, and resource providers
  • Meeting and follow ups with tenants to ensure their needs are met.
  • Facilitate and / or coordinate restorative circles and other conflict management activities for resident-related matters
  • Report all incidents, safety matters, and liability-related issues to appropriate persons according to policies, procedures, protocols, and training.
  • Greet guests , field / manage their inquiries and direct them to the appropriate person according to their needs.
  • Operate office equipment
  • Provide exceptional customer service to all scheduled and walk-in appointments
  • Process correspondence to other agencies, staff and clients in accordance with the policies and procedures related to confidentiality.
  • Input verified information pertaining to intake and appointment scheduling into appropriate fields of the computer database and EMR-BEAR.
  • Verify information collected from tenants and other sources for accuracy and completeness.
  • Perform clerical and administrative support duties as assigned

Qualifications :

  • High School diploma
  • Minimum of 2 years working with individuals experiencing homelessness, substance use / recovery, mental health treatment, and / or system involved OR personal lived experiences in recovering from those areas
  • Must pass a CYFD Criminal Records Check
  • Must maintain a valid New Mexico Driver's License
  • Must be able to successfully perform non-violent crisis intervention and CPR / First Aid upon hire (trainings will be provided)
  • Last updated : 2024-05-22

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$23k-33k (estimate)

POST DATE

04/07/2024

EXPIRATION DATE

08/22/2024

WEBSITE

fyinm.org

HEADQUARTERS

LAS CRUCES, NM

SIZE

100 - 200

FOUNDED

1977

CEO

BRIAN KAVANAUGH

REVENUE

$5M - $10M

INDUSTRY

Social & Legal Services

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About Families and Youth Inc

Families and Youth, Inc., (FYI) underlying philosophy is to build on family and individual strengths to preserve family ties whenever possible. FYI's approach to youth development is to empower the youth to increase personal assets and enhance coping/survival skills. A multi-systemic approach to providing services is utilized by the staff, emphasizing specific skill development. Individual cognitive behavioral therapy and strategic or structural family therapy are provided to the adolescent and their families based on their individual treatment plan. FYI began as Children in Need of Services (...CHINS, INC.,) on April 1977 under the leadership of Jose V. Frietze, LISW. To assess what services were needed, future State Representative Antonio Lujan, LISW, wrote a conceptual white paper and introduced the concept of a program based on the Salvador Minuchin Model of Family Therapy. Using this model, the CHINS approach focused on the participation of the entire family to enhance the possibility of a child's success. This model was adopted for statewide implementation of CHINS Services. As a result of elections in New Mexico, a new Governor was elected in 1984. That Governor proceeded to eliminate all funding for CHINS programs statewide. This sudden and dramatic change in funding forced CHINS, Inc., to re-examine its organizational structure and its focus. CHINS, Inc. was on the verge of closing down and the staff members who remained chose to make this challenge an opportunity. Collectively they decided to rename the agency Families & Youth, Inc., (FYI). A mission statement was developed and a new assertive attitude surfaced among the FYI staff. More
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