Housekeeping Manager

The Director of Housekeeping is required to have a proven background in housekeeping with demonstrated ability to drive guest satisfaction, financial results and employee engagement. He/she must have the ability to motivate and lead a vibrant and diverse team while managing to the cleanliness and performance standards of the property.

What Is In It For You:

· Competitive salary

· Flexible Benefit and PTO plans

· Generous 401k options

· Employee rates at Luxe Accor properties in North and Central America

· Learning programs through our Academies

· Opportunity to develop your talent and grow within our property and across the world!

• Complete administrative duties, to include scheduling, payroll reporting, maintaining productivity through labor management programs (Watson), colleague documentation and performance reviews
• Oversee departmental hiring, training, coaching, evaluating and managing colleagues to ensure they have adequate guidance and resources to achieve department objectives
• Ensure performance management principles are instituted and followed
• Work closely with the Director of Engineering to manage Preventative Maintenance and Deep Clean Programs
• Champion guest satisfaction results through the Trust You program and follow up within the department
• Conduct regular leadership and colleague briefings
• Interpret Colleague Engagement scores and create action plans with department
• Take an active role in the hotel sustainability committee and evaluate all duties for sustainable principles
• Consistently offers professional, engaging and friendly service
• Other duties as assigned
• · Minimum 2 years progressive Housekeeping or Rooms Management experience, preferably in a luxury property
• Computer literate in Microsoft Window applications required, and OPERA PMS advantageous

· Hands on management style with ability to lead through example

· Strong organizational skills

· Excellent interpersonal skills, with great communication ability

Visa Requirements: Must have proof of valid U.S. work authorization.

Your Team and Working Environment

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

• University/College degree in a related discipline an asset
• Proven experience with collective bargaining agreements

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Ability to Relocate:

• Pittsburgh, PA 15222: Relocate before starting work (Required)

Work Location: In person