Team members in the Guest Services Department provide legendary customer service by anticipating and responding to a wide variety of guest needs and requests quickly and efficiently. We need team members who are dedicated to delivering exceptional service with a sense of warmth, friendliness, individual pride, and company spirit. 

Responsibilities:

• Answer guest questions and provide information as required.
• Create and maintain a working environment conductive to positive morale, quality, creativity and teamwork.
• Maintain positive relationships with guests.
• Performs all other duties, as assigned.

Qualifications:

• Must consent to and successfully complete a pre-employment drug screening and background check.

• Must be 21 years or older (required by Casino and/or State regulations).

• Must be able to obtain a Louisiana Racing Commission License. (Company will provide application.)