Come join the Fairfield Inn Indy/Fishers Front Desk staff that is self-motivated, enthusiastic and delivers the best customer service to each guest! Promotes a strong work ethic, encouraging the development of excellent morals and values. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion survey in 2022.

We offer a referral bonus program for all levels.

Benefits:

• MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
• Paid Holiday for Full Time/Part Time (Upon hire)
• Paid Time Off for Full Time/Part Time (At 6 Months of Service)
• Nationwide Employee Stay Discounts for Hotel Brand

Qualifications:

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve.
• Ability to understand and follow directions
• Excellent customer service skills
• Hotel experience is preferred, not required.

Responsibilities:

• Responsible for greeting customers immediately with a friendly and sincere welcome.
• Will use a positive and clear speaking voice, listen to, and understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions.
• Completing required shift paperwork, reports as assigned by General Manager, and end of shift cash closing procedures
• Creating guest reservation, completing guest registration, applying charges and payment to guest folios.

Shift: 7:00AM to 3:00PM and 3:00PM to 11:00PM

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Work setting:

• In-person

Work Location: In person