```Job Overview```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

```Responsibilities```
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a timely and professional manner
- Maintain accurate records of guest accounts and transactions
- Assist with reservations and room assignments
- Process payments and maintain cash handling procedures
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain cleanliness and organization at the front desk area

```Experience```
- Previous experience in the hospitality industry is preferred
- Knowledge of front desk operations and hotel management systems is a plus
- Excellent phone etiquette and communication skills
- Ability to speak multiple languages is an asset
- Strong customer service and problem-solving abilities
- Attention to detail and ability to multitask in a fast-paced environment

If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, we invite you to apply for the position of Front Desk Agent. We offer competitive compensation, opportunities for growth, and a supportive work environment. Join us in creating memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: $15.50 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Charlottesville, VA 22901: Relocate before starting work (Required)

Work Location: In person