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Excellent Work Environment! Competitive Pay! $13.00 - $15.00
RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America, while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Houseman
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service? The houseman performs routine duties of cleaning common areas of the hotel including the front entrance, lobby, public restrooms, breakfast area, elevators, pool, guest hallways, fitness center, employee break room and bathroom and all meeting rooms. The houseman promotes a positive image of the hotel establishment to guests and enjoys assisting our guests with such a pleasant and friendly temperament. If you enjoy anticipating the needs of guests to create that stellar guest experience – this job is for you!
JOB RESPONSIBILITIES
Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests’ inquiries; resolve guests’ complaints to ensure guests satisfaction
Complete all required brand specific training as directed by management; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures
Clean common areas, per hotel standards and training, including but not limited to glass doors, floors, shelves, tables, dishes, walls, elevators, pool areas, fitness center, break rooms, etc.
Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items on the property immediately to management – this includes any item left behind such as a purse, wallet, jewelry, etc.
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
· High-school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience - strongly preferred)
· Excellent customer service skills
INDUSTRY EXPERIENCE
· Previous experience in the hospitality industry (preferred but not required)
· Previous experience as a housekeeper/room attendant or janitorial services (preferred but not required)
REQUIRED SKILLS
· Ability to follow directions and work in a fast-paced environment
· Additional training (as required)
· Must be flexible to work varied schedules
· Good written and oral communication skills
· Ability to listen attentively
· Must have the physical ability to walk, bend, and stand for long time periods
· Must be able to lift up to 40 lbs.
· Must adhere to grooming and appearance standards in alignment with uniform
· Must be dependable
ESSENTIAL SKILLS
Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Promote the property by demonstrating a “top-notch†attitude toward our guests which includes anticipating the guests needs – be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Part Time
$24k-29k (estimate)
03/18/2023
06/13/2024
The job skills required for Hotel Houseman include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Houseman. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Houseman. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Houseman positions, which can be used as a reference in future career path planning. As a Hotel Houseman, it can be promoted into senior positions as a Housekeeping Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Houseman. You can explore the career advancement for a Hotel Houseman below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Houseman, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Houseman for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Houseman job description and responsibilities
A hotel houseman takes care of common areas in a hotel, such as the lobby, restrooms and pool area.
04/11/2022: Wichita, KS
The hotel houseman provides housekeepers with the items needed to clean guest rooms and helps stock the carts.
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Ensuring overall cleanliness and aesthetics of the hotel.
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Monitoring housekeeping equipment and hotel property.
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Replenishing the hotel cleaner’s trolley with supplies and linens for the next shift staff.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Houseman jobs
There generally is no education requirement for this occupation, and housemen are typically trained on the job.
03/11/2022: New Haven, CT
The ideal candidate will have excellent housekeeping skills, good communication and the ability to follow instructions.
02/18/2022: Gainesville, FL
A successful Houseman will have a heightened level of awareness and attention to detail.
04/25/2022: Colorado Springs, CO
This means that they need to be familiar with all aspects of the hotel, from the front desk to the kitchen.
02/10/2022: Reno, NV
They should also be familiar with all of the amenities that the hotel has to offer, so that they can recommend them to guests.
02/24/2022: Rapid City, SD
Step 3: View the best colleges and universities for Hotel Houseman.