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Business Analyst II
$94k-114k (estimate)
Full Time 5 Months Ago
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Fairfax County Government is Hiring a Business Analyst II Near Fairfax, VA

Job AnnouncementThis position is located in the Pennino Building in Fairfax, Va. Under the supervision of the PAES Division’s Business Analyst III, reviews and analyzes computer systems, information technology processes, performance data, and reporting requirements for all public assistance programs to ensure accuracy for thoroughness, timeliness, and compliance with local, state, and federal programs. Monitors a variety of programs and analyzes information and statistics using specialized software. Maintains the functioning of data systems and ensures appropriate coordination with other information systems. Consults with staff on system design, creation, management, and maintenance of records. Evaluates reporting needs and requirements and creates report packages to address customer and staff requests. Provides system training, technical assistance, and coaching to staff. Writes reports, instructions, and necessary system documentation. Delivers oral and written presentations and updates. Facilitates staff information technology issues. Identifies and resolves computer related issues for 400 users. Serves as the coordinator of the computer hardware assignment for division staff and manages accurate computer equipment inventory issued by both the county and the state for approximately 750 computers. Works with vendors to get quotes for a variety of computer equipment. Utilizes document management system to save and manage all the documents required to be stored. Serves as the division’s security officer in regard to access to computer applications for both the county and the state systems. This includes determining and approving access needs, setting methods to meet and track those approvals, and investigating any violations that are reported. Servers as liaison between staff and state helpdesk to resolve computer and application issue.
Reviews and analyzes computer systems, information technology processes/needs, performance data, and reporting requirements for all public assistance programs to ensure accuracy for thoroughness, timeliness, and compliance with local, state, and federal programs. Monitors a variety of programs and analyzes information and statistics using specialized software. Maintains the functioning of data systems and ensures appropriate coordination with other information systems. Consults with staff on design, creation, management, and maintenance of records. Evaluates reporting needs and requirements and creates report packages to address customer and staff requests. Provides systems training, technical assistance, and coaching to staff. Generates reports, instructions, and necessary system documentation. Delivers oral and written presentations and updates. Facilitates staff information technology needs and issues. Serves as a liaison for resolving computer related issues for 400 users. Serves as the coordinator of the computer hardware assignment for division staff and manages accurate computer equipment inventory issued by both the county and the state for approximately 750 computers. Works with vendors to get quotes for a variety of computer equipment. Serves as the division’s security officer in regard to access to computer applications for both the county and the state systems. This includes determining and approving access needs, setting methods to meet and track those approvals, and investigating any violations that are reported. Servers as liaison between staff and state helpdesk to resolve computer and application issues. This position is located in the Pennino Building in Fairfax, Va. Works under the supervision of the PAES Division’s Business Analyst III.
Illustrative Duties(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
Analyzes business operations;
Studies, researches, and conducts cost/benefit studies evaluating existing or proposed systems;
Assists in the preparation of short- and long-range information technology plans;
Prepares performance measure reports;
Conducts discussions with agency representatives to review, evaluate, and analyze existing systems;
Defines problems and information processing requirements;
Recommends procedural and operating improvements;
Identify needed automation support;
Administers specialized departmental systems; performs day-to-day maintenance of systems;
Identifies and tests system enhancements;
Evaluates system performance and makes recommendations for increased efficiency;
Identifies business needs and business process improvements;
Represents the agency in new system implementation;
Participates in the evaluation of design elements;
Assists technical staff in developing and preparing system design documents;
Develops, conducts, and coordinates acceptance testing;
Advises technical staff in designing systems outputs and formats;
Assists in determining causes of system problems and works with technical staff to determine appropriate corrective actions;
Acts as intermediary between users and technical staff to resolve problems;
Participates in developing user training manual;
Provides training to users;
Coordinates and oversees maintenance and inventory of agency hardware and software;
Works closely with agency IT technical staff;
Develops and provides technical briefings for staff on new services and system components;
provides technical support and training to users of installed software;
Attends training workshops, product demonstrations, conferences, and technical briefings;
Stays abreast of technology changes;
Provides assistance to other staff as needed;
Serves on committees and task forces and undertakes special projects as assigned.
Required Knowledge Skills And Abilities(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Knowledge of departmental operations, processes, and procedures;
Knowledge of capabilities of information technology software, hardware, and network communication technology;
Knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand alone environments;
Knowledge of effective processes, methods, techniques to analyze and evaluate business operations;
Ability to analyze and evaluate administrative processes and procedures for automation purposes;
Ability to conduct research into new information technology;
Ability to train employees in the use of hardware and software;
Ability to prepare user manuals;
Ability to translate technical terminology into terms understandable to management and employees;
Ability to establish and maintain effective business relationships.
Employment StandardsMINIMUM QUALIFICATIONS:Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Bachelor's degree in business, computer science or a field related to the department where the information technology services are being used; plus two years of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.
CERTIFICATES AND LICENSES REQUIRED:None.
NECESSARY SPECIAL REQUIREMENTS:The appointee to the position must satisfactorily complete a criminal background check and a Child Protective Services check.
PREFERRED QUALIFICATIONS:
  • Bachelor’s Degree.
  • Experience in SQL, VDSS information systems, relational database concepts and structures, and data extraction.
  • Experience and proficiency using Microsoft Office software applications including Word, Excel, Power Apps, Outlook and Active Directory.
  • Skills in communicating and translating user information requirements for effective system use.
  • Proven leadership abilities in a team environment, excellent organization and communication skills.
  • Ability to multitask and problem solve.
PHYSICAL REQUIREMENTS:Ability to operate keyboard driven equipment. Ability to lift up to 10 pounds. All duties are performed with or without reasonable accommodations.
SELECTION PROCEDURE:Panel interview and may include exercise.
The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home ( Spanish, Asian/Pacific Islander, Indo-European, and others ) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.

Job Summary

JOB TYPE

Full Time

SALARY

$94k-114k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

07/01/2024

WEBSITE

fairfaxcounty.gov

HEADQUARTERS

Fairfax, VA

SIZE

>50,000

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