Fair Haven Community Health Care 

FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 130,000 office visits in 17 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive.”

For over 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.

Job purpose

The role of Pharmacy Driver is vital toward fulfilling the mission of the Fair Haven Community Health Center (FHCHC). The responsibilities for serving in this capacity include performing clerical functions required for business operations of a 340B Contract Retail Pharmacy located within the health center. As a Federal Qualified Health Care facility, our pharmacy clerk helps health care providers and patients by greeting them in person and by phone; answering questions and requests and referring inquiries to the pharmacist. This position also requires delivery of prescriptions to various sites and patients’ homes and includes reimbursement for mileage tracked according to IRS guidelines.

Duties and responsibilities

The Pharmacy Driver is an integral member of the FHCHC team, working collaboratively to assist and support FHCHC providers and patients. Typical duties include but are not limited to:

• Deliver high-level customer service to communicate with customers and support administrative needs.
• Clearly refer customer inquiries to the pharmacist.
• Answer questions and handle requests in accordance with pharmacy policies.
• Adhere to safety and quality policies and procedures.
• Demonstrate an entrepreneurial spirit and a high degree of initiative.
• Thrive in a flexible environment where requirements vary and may adjust to align with changing demands in the department.
• Support multiple sites.
• Assist health care providers and patients by greeting them in person and by phone.
• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations.
• Contribute to the pharmacy team by adhering to compliance and security protocols and supporting overall pharmacy operation

Qualifications

• High School diploma or equivalent required.
• Successfully demonstrate high quality interpersonal relations and customer service skills. Previous experience with sales, register, and healthcare preferred.
• Driver’s license issued in the State of Connecticut is required. Must possess good driving record and reliable transportation.
• The pharmacy driver must have pharmacy technician registration in the State of Connecticut or be able to obtain it within the first 90 days of hire
• Bilingual required (English and Spanish)

Direct Reports

None

OSHA Status

Category III—Low Risk Position

Generally works in an office environment with no exposure to bloodborne pathogens

Physical requirements

Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records, Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions, Manual Dexterity Required: Ability to use a keyboard, telephone.

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.