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Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and
technology fields. Our mission is to consistently provide our customers with superior value through quality products,
service and support by contributing to the quality of life of all employees.
As one of the nation’s largest single-source providers of lighting and electrical products, electrical services, electrical
construction, and energy management solutions, Facility Solutions Group is expanding their staff and seeking a
Team Lead, Technical Support Representative - Level 4, to join the Round Rock, TX team.
Job Description
As a Team Lead, Technical Support Representative - Level 4, you will work in a fast-paced communication center
to resolve technical issues in a variety of methods, such as inbound phone calls, emails, alarms and chat. The Lead
Technical Service Representative will lead, support and manage an assigned team to successfully achieve
departmental and company goals. The candidate should have the ability to delegate tasks smartly, but they must
know that they have to perform some technical tasks themselves. We want a responsible candidate who will leave
no stone unturned to help the organization improve. You’ll utilize multiple computers and databases to record the
results of interactions.
A Team Lead, Technical Support Representative - Level 4 will:
The ideal candidate will satisfy the following requirements and qualifications:
Benefits
FSG is an EEO/Affirmative Action Employer: All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,
disability, veteran status.
Other
Wholesale
$56k-78k (estimate)
02/13/2024
05/08/2024
fsg.com
AUSTIN, TX
1,000 - 3,000
1982
Private
WILLIAM GRAHAM
$500M - $1B
Wholesale