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Summary
The first level of a three level career path. Schedules, Pre-Registers, Registers and admits patients to the hospital.
Serves as the first contact for many patients. Must convey a caring and professional attitude for all patients and visitors.
Determines insurance coverage, eligibility and performs required pre-authorization procedures. Maintains patient care unit control for all bedded units.
Ensures the accuracy of the patient’s unique identification number and the demographic and financial information use to create an electronic bill.
Informs patient of estimated financial responsibilities and collects up-front payments and Co-payments based on the estimate.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
These skills must include the capacity to be sensitive to the individual problems of each patient in obtaining patient information while maintaining a high level of accuracy, solving complex patient placement and payment problems.
Must have strong customer service skills with the sensitivity and intuition to detect hidden stresses of problems with the ability to be resourceful and creative in their resolution.
Must maintain a high energy and positive outlook, as well as a calm an impartial response in dealing with a wide variety of complains, personalities, levels of stress, complicated situations, illness and urgent demands.
Last updated : 2024-05-17
Full Time
$38k-47k (estimate)
05/16/2024
06/06/2024