Facilisgroup is a leading technology provider in the Promotional Products (promo) industry headquartered in Brentwood, MO. We build software-as-a-service solutions that help promo distributors become more efficient and grow their sales. Over $1 billion of sales are processed through Facilisgroup’s technologies every year.

We are seeking an experienced IT Administrator, who will be responsible for leading a small team in the management, maintenance, and support of IT systems including hardware, communications, applications, and software services. This position reports to the Sr. VP of Technology in our St. Louis office.

In this role you will:

• Evaluate and recommend new IT technology solutions
• Ensure that all IT systems are secure and compliant with industry standards
• Develop and implement IT policies and procedures
• Drive the delivery of IT Services across Facilisgroup using IT Service Management (ITSM) best practices
• Provision and manage employee workstations and network-connected equipment across the organization.
• Maintain the hardware asset register
• Respond to and resolve IT support incidents raised by employees via the ITSM system
• Monitor and manage the performance and usage of internal networks, WiFi, and external connections
• Manage third-party services used by employees across the organization, such as Office365
• Help maintain security of internal infrastructure and workstations
• Escalate faults to third-party suppliers/vendors/providers

You bring with you:

• Minimum of 5 years of experience in IT management
• Experience with Microsoft services including Azure Active Directory, Intune, and Office365
• Experience with hardware and software systems, communications, applications, and data centers
• Strong understanding of security and compliance standards
• Problem-solving and analytical skills
• Excellent verbal and written communication skills

Why Facilisgroup?

Through the principles of technology, supply chain and community, Facilisgroup delivers unparalleled growth to its partners within the promotional products industry. More importantly is what we delivery internally: we take care of our people.

Recognized by ASI as one of the Best Places to Work, we take our dedication to company culture seriously, with a commitment to diversity, inclusion, dignity, and respect in the workplace. We strive to provide an open, friendly, and creative atmosphere where collaboration and conversation between teams and leaders is encouraged.

We provide:

• A forward-thinking path to success with competitive pay and plenty of opportunity for growth
• Healthcare coverage, including health, dental, vision and flexible spending
• Exceptional retirement matching to make saving for the future even more rewarding
• Market-leading paid time off and paid holidays to enjoy your other passions in life
• Annual volunteer time to devote toward a passion project or volunteer option you love
• New parent perks like additional paid leave and flexible scheduling

Equal Opportunity Employer

Facilisgroup is committed to treating everyone with dignity and respect. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, disability status, or criminal history. Facilisgroup believes in “fair chance hiring “and reserves the right to administer a criminal background check upon hiring and review criminal history.