Do you have Extensive knowledge of dental office operations, administrative procedures, and dental insurance processes? If so, we are looking for someone with strong leadership and management skills to join our office, Team.

As our Dental Office Manager/Practice Liaison, you will be playing a pivotal role in our daily operations. Your leadership, strong communication, and professionalism will be instrumental in representing our practice effectively.

Qualities

• Excellent communication skills, both verbal and written, to interact with patients, staff, and external partners professionally.
• Outstanding organizational and time management skills.
• Proficient in dental software, appointment scheduling systems.
• Attention to detail and ability to multitask in a fast-paced environment.
• Proven experience as a dental Office Manager.
• Strong supervisory skills with the ability to lead and motivate a team.
• Bilingual (English and Spanish) preferred but not required.

Responsibilities include but are not limited

Office Management:

• Supervise staff and provide guidance and support.
• Assist in Developing and implement office policies and procedures.
• Reinforces all company protocols and procedures with staff to ensure compliance.
• Coordinate and schedule office team meetings.
• Ensure compliance with company policies and regulations (OSHA & HIPPA).
• Monitor and maintain all clinical licensure, certifications for timely renewal.
• Coordinates Doctor & staff schedule to ensure appropriate coverage.
• Oversee monthly budget for office expenses (office supplies, labs, orders).
• 30/60/90 (Aging report).
• Submit and follow up on unpaid insurance claims.
• Manage patient relations.

Daily office operations:

• Oversee and assist with the scheduling of patients, appointments, and dental procedures to optimize efficiency, minimize downtime, and maximize productivity
• Prepares financial estimates and necessary waivers for patients.
• Obtain insurance breakdowns and eligibility for pts/properly enter in patients file
• Post rendered treatment and assure accuracy.

Practice Liaison:

• Managing our relationship with referring offices in our area.
• Schedule Dr. Lunches, seek out and visit new potential referring offices. (This will require some out of office time).
• Schedule and manage Company sponsored events for our referring offices, such as, continuing education, CPR, team building events, etc.
• Plan office celebrations, team building events, birthdays, etc.

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Expected hours: 34 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• No nights

Experience:

• Dental Office Management: 3 years (Required)
• WinOms: 1 year (Preferred)
• Medical billing: 1 year (Preferred)
• Dental Insurance billing: 3 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person