Data Center Production Operations Manager Responsibilities:

• Establishing and managing a Data Center Operations Team accountable for the maintenance and operation of server hardware and supporting infrastructure at scale
• Accountable for the health of server capacity delivering Facebook’s products and services from the datacenter site, and for ensuring operational delivery through collaboration and partnership with both remote and local peer organizations
• Work with peer organizations and regional teams that affect and deliver services to datacenter operations such as network operations, project management, facilities/maintenance management, logistics, hardware design, automated tooling and supply chain operations in order to successfully maintain data center uptime to enable ongoing business growth
• Mentoring and developing engineers and technicians such that they can run daily operations with minimal supervision
• Build and lead a diverse, world-class data center operations team, developing both the technical capabilities and leadership qualities of engineers and technicians
• Collaborating with other Production Operations Managers in datacenter sites around the globe to evolve and optimize processes and approaches in a globally consistent way to allow Facebook to scale and grow effectively
• Creating and driving a culture of ownership, innovation, collaboration, accountability, and safety. Support and contribute thought leadership to the development and implementation of business practices, process and automated tooling which enables the growth and ongoing management of our global datacenter IT footprint
• Manage a team responsible for server upgrades, integration, automated OS provisioning process, rebuilds and other projects as required. Ability to understand network, hardware, and Linux OS related issues
• Identify and participate in the creation of documentation for the global DC knowledge base. Implement process improvements and inform best practices in data center operations
• Predicting data center growth and scaling issues before they occur and implement solutions. Deep knowledge and ownership of a hyper-scale computing fleet through the use of data trending and analysis to identify trends and systemic issues
• reporting out globally as required
• Drive specifications for tooling and automation that facilitate deployment, monitoring, automated remediation and decommissioning of server hardware at scale

Minimum Qualifications:

• 6 years experience managing 5 technical resources
• BS or BA in technical field or commensurate experience
• 4 years experience managing multiple projects within the same time schedule
• Knowledge with Linux and hardware systems support in an Internet operations environment
• Familiarity with Python, SQL and/or shell scripting knowledge
• Solid knowledge of enterprise level infrastructure
• Understanding of out-of-band/lights-out server communication methods, such as IPMI and serial console
• Communication skills
• Proven time and project management skills
• Experience training, mentoring, and leading other engineers and technicians

Preferred Qualifications:

• 4 years of experience in large-scale data center hardware deployments and building scalable infrastructure

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