DESCRIPTION & PURPOSE

The Client Relations Coordinator serves as the first point of contact for all potential clients. It is their responsibility to ensure the start and continuation of a mutually beneficial client/company experience. We do this by applying our company core values, Motivated - Accountable - Growth Oriented - Integrity - Communication, to all interactions with potential clients, clients and cleaning techs. This position will ensure that not only are potential clients a good fit for the company they will also ensure that we are a good fit for their needs. Sales is the major portion of this position so having a good phone voice, the ability to listen with understanding to the potential clients needs while having the ability to apply company policies is essential.

RESPONSIBILITIES

• Monday-Thursday 9-6 Friday 8-5
• Be the first point of contact for all future clients. So you must be good on the phone.
• Monitor emails and call lead within 3 hours of being received
• Promoting of services such as Double Down Refresh Clean, ala cart items and Memberships
• Ability to prioritize
• Sales
• Scheduling & Input Client data into all software systems that we use (secondary)
• Make recommendations to management regarding trends and changes needed

SKILLS AND QUALIFICATIONS

• 2 years – Current Customer Service / Sales Experience
• Ability to learn new software with little oversight
• Ability to pivot at a moment’s notice
• Problem solving on a dime with confidence
• Can-do Go-Getter attitude
• Upbeat and helpful phone voice
• Ability to pass a background check and drug test
• Technologically savvy: including gmail, Google produces, and how to navigate the computer / phone
• Fabulous time management
• Meet and exceed sales goals!

COMPENSATION

• $19.76 (DOE) plus bonuses
• Medical insurance
• Vision/dental insurance
• Company matched retirement plan
• 1 weeks paid vacation
• 6 holidays per yea

Job Type: Full-time

Pay: Up to $19.76 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work Location: On the road