Overview

Are you ready to take on a pivotal role in shaping the performance and success of our service technicians at F.H. Furr? As a Performance Coach, you will join our dynamic Coaching, Training & Development team, contributing to the growth and excellence that defines F.H. Furr's legacy. With over 775 dedicated employees and a strong presence in residential home services across Northern Virginia, Southern Maryland, and Delaware, F.H. Furr is not just a company; it is an industry leader committed to excellence. 

The Performance Coach plays a vital role in building and maintaining positive relationships with our service technicians. This field-based position focuses on daily ride-a-longs with service technicians, sales coaching, and process improvement. The position involves presenting at meetings, attending weekly departmental meetings, conducting online documentation reviews, and utilizing various communication methods to inspire and influence the performance of our team. 

Essential Functions: 

• Perform daily ride-a-longs with service technicians, emphasizing sales coaching and process improvement 
• Research, organize, and enter essential performance data in support of the service divisions on a weekly basis 
• Assist in the preparation and administration of various training programs. 
• Prepare and distribute training aids, including instructional material, videos, handouts, evaluation forms, and visual aids 
• Responsible for the completion of technician curbside evaluation forms. 
• Report results of ride-a-longs to the appropriate managers 

Qualifications: 

• Consistent ability to motivate both personal and professional growth 
• Inspire and encourage team performance 
• Proficient in effective communication skills 
• Proficient with Internet and Integrated Software, Excel, Word, and PowerPoint 
• Good presenter with the ability to educate through one-on-one and group meetings 
• Goal and detail-oriented 
• Highly organized and a multi-tasker 
• Excellent time management skills 

What We Offer: 

• Comprehensive training program to kickstart your career in the trades 
• Competitive compensation and opportunities for advancement 
• Health, dental, and vision insurance 
• Retirement savings plan with employer match 
• Paid time off and holidays 
• Employee discounts on company services 

If you are a dynamic individual ready to make a significant impact on the success of our service technicians and contribute to F.H. Furr's continued growth, we invite you to join our team. This is not just a job; it is an opportunity to be part of a legacy that has shaped the industry for over four decades. Apply now and become a driving force in the residential home services business with F.H. Furr.

F.H. Furr may conduct a preemployment background check and drug test, subject to applicable law.