Your job responsibilities/duties will entail the following:

- Answering company’s main phone line and emails. Assisting with customer service and sales needs.

- Assist customers with giving updates on the stock, ETA’s on shipping, transferring and following up.

- Sending out samples to customers.

- Working with Product Development to organize & label all new items / colors with tracking on their arrivals and approvals. This includes; finding headers, creating approval/rejection shipping sample sheets, and sending samples to the mills overseas.

- Working with production to track a Delivery Sheet for all vendors. Tracking all incoming developments on a daily delivery sheet with all updates.

- Working Social media, Marketing and Shopify website content with Creative team. These channels include but not limited to Facebook, Instagram, etc.

- Responsible for weekly updating Stock Inventory on company website & other sales avenues. These include Shopify and MOD2.

- Assisting Productive Development & Production on all daily needs.

- Run any reports needed. Providing suggestions, updates and observations on what is selling well.

- Assisting all teams with various needs and projects and duties.

Qualifications:

- Strong communication and interpersonal skills

- Ability to conduct cold calling and generate leads

- Highly organized with attention to detail

- Previous customer service or sales experience is preferred

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Paid time off

Experience level:

• 2 years

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person