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EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
We are seeking out a Technical Support Analyst who will be responsible for working with end users to resolve simple to complex technical issues in a geographically dispersed environment. The ideal candidate must have both strong technical troubleshooting skills spanning areas including applications, operating systems, hardware, networking / internet connectivity, among others and will possess excellent communication skills.
In addition to their day to day support activities the selected candidate will assist the team in identifying areas of improvement when it comes to issue resolution processes, documentation, among other areas to assure the team continues to provide efficient, effective, and best of class support to all end users as our organization grows.
Essential Responsibilities
Education and/or Experience
Full Time
$64k-80k (estimate)
04/27/2024
05/15/2024
The following is the career advancement route for Technical Support Analyst positions, which can be used as a reference in future career path planning. As a Technical Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Analyst. You can explore the career advancement for a Technical Support Analyst below and select your interested title to get hiring information.