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Requirements
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
ENVIRONMENTAL JOB REQUIREMENTS
While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel and parking lot;
reach and handle; detect objects and controls; and detect sounds.
MINIMUM QUALIFICATIONS
High School Diploma or General Education Degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Job Description
POSITION PURPOSE AND SUMMARY
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures.
The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests.
Watch A Day in the Life video for Guest Services Representative
MAJOR / KEY JOB DUTIES
The GSR must embrace ESA's service culture and treat all guest and associates with the utmost of respect and kindness.
OTHER DUTIES
BENEFITS
Short-Term DisabilityBuy-Up Long-Term DisabilitySupplemental Life InsuranceDependent Life Insurance
Compensation Pay Ranges
Pay range information for the position you are applying for is below.
Disclaimer : Compensation may vary based on role, level, experience, length of time in a position, and
location. Candidates are not guaranteed to be at the high or low end of the compensation ranges
presented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only : Guest Services Rep Full Time - $ - $ Hourly
For New York City (Whitestone) Applicants Only : Guest Services Rep Full Time - $ Hourly
Full Time
Accommodations
$34k-44k (estimate)
05/01/2024
05/08/2024
extendedstayamerica.com
FLORENCE, KY
7,500 - 15,000
1995
Investment Company
BOBBY COPELAND
$1B - $3B
Accommodations
Insight Venture Partnersfocuses on investing in growth-stage technology, software and internet-enabled businesses.
The job skills required for Guest Services Rep Full Time-104010 include Guest Service, Front Office, Housekeeping, Credit Card, Laundry, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Rep Full Time-104010. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Rep Full Time-104010. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Rep Full Time-104010 positions, which can be used as a reference in future career path planning. As a Guest Services Rep Full Time-104010, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Rep Full Time-104010. You can explore the career advancement for a Guest Services Rep Full Time-104010 below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Rep job description and responsibilities
Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
03/04/2022: New Britain, CT
Ensure guest's completely satisfied prior to departure.
03/13/2022: Reno, NV
Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and valet to ensure optimal level of guest satisfaction.
03/09/2022: Miami, FL
Guest Service Representative are responsible for making sure each guest has a pleasant experience at a hotel.
01/12/2022: York, PA
Manage all communication with guests and ensure satisfaction at time of check out and monitor all packages and faxes for guest and divert same to guest room.
02/19/2022: Provo, UT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Rep jobs
A good guest services employee greets every guest with a smile and kind word.
01/08/2022: Cedar Falls, IA
Guest Service Representatives and Front Desk Representatives, some of the skills necessary to complete the responsibilities of each role are similar.
02/10/2022: Oklahoma City, OK
Because a Guest Representative worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
01/30/2022: Mobile, AL
Try hard to be a hospitality specialists through note from website.
03/16/2022: Appleton, WI
Many Guest Service Coordinators enter their positions through experience only or sometimes with an associate’s degree.
02/06/2022: Concord, NH
Step 3: View the best colleges and universities for Guest Services Rep.