Expeditors is Hiring a Warehouse Operations/Customer Service (Onsite at Customer) Near Tracy, CA
Company Description "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington. Job Description Major Duties and Responsibilities
Provide exceptional customer service to both external and internal customers
Ensure accurate and timely data entry into our operational system
Communicate with domestic customers and their offices
Comply with customer requirements and procedures
Prepare and process documentation
Comply with all U.S. regulations
Update shipment information in Expeditors systems
Track and trace cargo
Review documents for compliance
Invoice customer accurately and timely for provided services
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Must have warehouse/distribution center experience - Shipping, receiving, inventory control.
Must have customer service experience
Must complete and pass training courses
Pro-active, strong organizational skills
Work well in a team environment
Good computer skills (Excel, Word, PowerPoint)
Fluent in English
Must be authorized
Attention to detail
Strong desire to learn
to work in the United States
Qualifications Qualifications:
Fully proficient with various software applications (i.e. MS Office, Lotus Notes)
Typing - 30 wpm and 10-key by touch
Able to identify opportunities for improvement, suggest such opportunity to management and develop the procedure necessary to implement
DG Certification Required
Easily adapt to change and function efficiently in a high stress environment
Compliance certifications required to perform required duties obtained and maintained
An intimate understanding of Export Compliance
General Airline/Logistics Knowledge
Additional Information SCHEDULE: Thursday - Monday 10pm to 7am Tuesday-Wednesday: OFF ***Local applicants only*** Please provide a cover letter along with your resume. Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Expected compensation $22.00 to $27.00 per hour.
Employee Stock Purchase Plan
401k Plan
Training and Professional Development Program
All your information will be kept confidential according to EEO guidelines.