Company DescriptionWanting to start a new career? Looking for a great company and team to take the time and train you in a role and then help you grow? Like working with great team and fantastic customers?Check out Expeditors!“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.15,000 trained professionals250 locations worldwideFortune 500Globally unified systemsJob DescriptionExpeditors Imports Department: Manages all inbound air and ocean shipments for our customers. Working in conjunction with our customs team, transcontinental team (Domestic Ground Services), warehouse, customers, and vendors. Imports are an integral and fast paced department that has new experiences and challenges daily. Expeditors offers excellent benefits:Up to 15 days paid vacation in your first year (depends on start date)Paid HolidaysPaid Sick Time – that rolls over annually. 2 Types of Health Plans to choose fromMedical, Prescription Drug, Dental and VisionLife and Long-Term Disability Insurance 401(k) Retirement Savings Plan (US only)Employee Stock Purchase Plan Internal growth opportunitiesPaid Parental LeaveEducation or certification assistanceEmployee RecognitionTraining and Personnel Development ProgramAn Expeditors Import Transportation Agent responsibility may include: Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operating system.Track and trace Air and Ocean Import files as required.Ensure timely delivery of freight to customers for Import shipments.Ensure documents are timely sent to customer or broker for customs purposes.Ensure accurate and timely client and Service Providers billing.Interact with our customers in arranging their international shipments, meeting customer service standards.Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.Understand department process flow, constantly looking for areas of improved efficiency (Your Opinion Matters!)Meet KPI (metrics) standards, as per the company procedures.Overseas communications, timely responses to emails and requests (internal and external)QualificationsRequested qualifications for an Expeditors Import Transportation Agent: 0-12 months related experience and/or training; or equivalent combination of education and experienceEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsPro-active, strong organizational skillsGood computer skills (Excel, Word, PowerPoint)Fluent in English – reading and writingUnderstanding of air documentation process a plusReporting Structure Air Import Lead Agent, Supervisor and Manager Additional InformationAll your information will be kept confidential according to EEO guidelines.