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Expedia Group is Hiring a Senior Director, Geek Squad Service Center Near Brooks, KY
Job Details
Senior Director, Geek Squad Service Center As a Senior Director of the Geek Squad Service Center, you'll oversee planning, staffing, budgeting and successful services operations. You'll be responsible for the strategy and activities of multiple functional areas and teams. This role is collaborative and achieves success through building a culture focused on delivering exceptional customer and client experiences. In this role, you'll work with internal and external stakeholders of all levels, including officers, executives, vendor partners, clients and employees. This role takes place onsite at Geek Squad city, our 240,000-square-foot repair center in Brooks, Kentucky. What you'll do
Set clear expectations and mobilize team to achieve company goals
Provide work direction, feedback and coaching
Lead effort to attract and retain high caliber and diverse talent required to accommodate immediate and long-term growth
Oversee large, complex and cross-functional projects to address critical business issues
Anticipate projects and complete them with a twelve- to twenty-four-month lead time
Ensures alignment of the functional strategy, goals and priorities with enterprise strategy
Basic qualifications
10 years of leadership experience
12 years of services, supply chain or related experience
Advanced understanding of data reporting and analysis
Advanced understanding of judgement and decision making
Advanced negotiation acumen
Expert written, verbal and presentation-related communication skills
Preferred qualifications
Bachelor's degree in business or related field
6 years of experience in project management
6 years of experience in financial management
Third-party vendor management experience
Fluent in both English and Spanish
What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.