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We are one of the first all-remote companies with 2,000 team members utilizing our virtual office called eXp world. This role is work-from-anywhere in the U.S., excluding U.S. territories.
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us!
What You Will Do:
The IT Support Technician is responsible for the efficient handling of support requests pertaining to computer systems, software, and hardware used by exp Realty staff. These systems include email and messaging communication, collaboration and document management, phone and networking, and specialized systems we license from various vendors.
Critical to the success of this position will be the ability to effectively manage and process requests submitted to the help desk ticketing system in a prompt and professional manner. An understanding of networking, various operating systems, cloud services including Google G Suite, Workplace, communications, remote management tools, and other technologies commonly used today will be vital to the success of the IT Support Technician.
How You Will Make An Impact:
Key success metrics will be:
How You Will Grab Our Attention:
Preferred Experience:
What eXp Realty provides:
This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. eXp Realty reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.
Full Time
$41k-51k (estimate)
04/22/2023
05/10/2024
phoenixnorthwesthomes.com
Gurnee, IL
<25
The job skills required for IT Support Technician- (REMOTE) include Help Desk, IT Support, Operating System, Problem Solving, Networking, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician- (REMOTE). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician- (REMOTE). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician- (REMOTE) positions, which can be used as a reference in future career path planning. As an IT Support Technician- (REMOTE), it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician- (REMOTE). You can explore the career advancement for an IT Support Technician- (REMOTE) below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
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They help businesses and consumers optimize the use of their computers.
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Technical support technicians often work for companies to maintain network systems.
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Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
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Earn an associate or bachelor's degree.
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Earn tech-related certifications.
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Practice to fix common computer problems.
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