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Overview
Element has an opportunity for an Business Operations Manager. In this role you will be reporting to the General Manager and perform a variety of leadership responsibilities within the assigned location to insure timely and accurate test results are delivered. All Operational Leadership positions must be proficient in a number of core business skills including but not limited to compliance to established safety rules, code of conduct, and company policies and procedures.
Responsibilities
* Ensure that all facets of the order entry, planning, certification, & shipping/receiving processes are providing an optimum customer service level and working capital performance as defined by the organization's business operating plans and strategic objectives
* Leads the local sales process; including qualifying, relationship building, needs evaluation, solution development , process sales invoices, quoting and provide status report to clients & work with departments to resolve complaints
* Actively utilize Customer Relationship Management (CRM) tool to lead record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
* chieve location sales goals by converting and penetrating accounts & serve as the point of contact for issue-escalation between the labs, sales, and order entry department
Skills / Qualifications
* Bachelor's degree in an engineering or technical-related discipline
* Minimum of 5 years of experience in a management role ideally with operations management experience gained in an accelerated
* Proven ability to support and train staff members for the department in order to meet customers' expectations on testing
* Technical leadership is vital to the production and operation of assigned tests with advanced working knowledge to operate various testing equipment
* Understanding of continuous improvement disciplines such as Six Sigma, Kaizen, Lean Manufacturing, 5S, etc.
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Company Overview
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity Statement
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
Full Time
$144k-180k (estimate)
04/29/2024
05/12/2024
exovaconnect.com
DUDLEY
500 - 1,000
<$5M
Scientific Services
The following is the career advancement route for Business Operations Manager positions, which can be used as a reference in future career path planning. As a Business Operations Manager, it can be promoted into senior positions as a Business Development Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Operations Manager. You can explore the career advancement for a Business Operations Manager below and select your interested title to get hiring information.
If you are interested in becoming a Business Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Business Operations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Business Operations Manager job description and responsibilities
Operations managers look at the processes and decide what employees are needed to effectively do the process.
03/15/2022: New Suffolk, NY
They carefully analyze every element of an employee and determine their best use.
03/04/2022: Boulder, CO
Business operations managers can greatly benefit from having the following skills under their belt.
02/17/2022: Kingsport, TN
They are expected to monitor financial data and recommend solutions that will improve profitability.
04/18/2022: Scranton, PA
Business operations managers need to be able to analyze and work through the data they have about how the business runs.
03/20/2022: Florence, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Business Operations Manager jobs
Higher tech organizations may have large salary allotments for operations managers, while small scale companies may have smaller salary options for managers.
04/09/2022: Altoona, PA
Often business managers are faced with tight deadlines and complex problems that need solving.
01/30/2022: Savannah, GA
Establish production KPIs and conduct quality assessments.
03/21/2022: Honolulu, HI
Monitor daily operations and address potential issues when they arise.
03/16/2022: Santa Maria, CA
Build processes that meet our business objectives and ensure compliance.
02/03/2022: Lowell, MA
Step 3: View the best colleges and universities for Business Operations Manager.