Requirements

Responsibilities

• Pro-actively monitor and manage the LAN and WLAN
• Troubleshoot routing and switching incidents.
• Utilize customer provided tools to monitor and manage devices including, but not limited to, F5 LTM/GTM, Cisco WLC, DDI Infoblox, Cisco Switches and routing devices.
• Support for New Site LAN & WAN Infrastructure installation or Relocations
• Support for New Technology Rollout or Transform Project data collections.
• Maintain and update CMDB, Cisco Prime infrastructure
• Coordination with colocation Datacenter Administration
• Infoblox DHCP/DNS/IPAM (use, management, troubleshooting)
• Troubleshoot voice quality and routing issues
• Coordinate with local site contact for service provider issues
• Management and support of riverbed steelhead devices.
• Internet monitoring and router management; monitoring internet utilization and starting incidents at the provider in case of outage.
• Incidents tickets and service request ticket resolution within agreed KPI’s
• Focal contact for all OEM network devices for support issues
• Analyze vulnerability and compliance reports received from the scanning team and remediate in line with SABIC procedure for network platform vulnerabilities.
• All coordination, support, troubleshooting and monitoring associated with the Network and IPT Infrastructure.This will entail close working relationship with vendors as well as the internal IT teams

Qualifications

• 8 years of relevant experience
• Good communication skills with customer mindset
• Experience in VLAN, VTP, Inter-VLAN, VXLAN DMVPN, routing, SD-WAN STP, RSTP, PVST, 802.1x, Token ring, Ethernet, Fast Ethernet, Gigabit Ethernet, LWAPs, AZURE, SNMP, Wireless LAN