Job Description

As a Shift Manager at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want.

You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange.

You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential / holiday pay, and a traditional pension and 401K plan to qualifying associates.

You’ll also have access to the base and its facilities, and status as an employee of the DoD.

So what can you expect as a Shift Manager Express at the Exchange?

Greet every customer with eye contact and smile in your authentic way.

Acknowledge every waiting customer as soon as they arrive to the Express to let them know you’ll be right with them.

Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.

Ensure customers have an extraordinary experience while shopping.

Complete transactions accurately and efficiently while engaging customers in appropriate conversation.

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are.

We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed.

Joining the Exchange means joining a team that is devoted to you!

Job Grade

Job Tier

Career Area

Retail Operations

Supervisor

Job Qualifications

One year of retail experience in retail store operations within the last two years is required.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications / Requirements

Job Qualifications

Able to learn and adapt to current technology needs

Able to think quickly on the spot to answer customer questions

Able to take initiative

Able to share brand knowledge

Able to lead teams to meet organizational objectives

Additional Qualifications / Requirements :

Excellent attention to detail

Willing to cross-train and work in other areas of the store, as needed

Must possess a welcoming and helpful attitude toward customers and other team members

Excellent communication skills

Basic computer skills

Previous retail supervisory experience preferred

Salary Minimum

$20.09

Salary Maximum

$33.46

Major Duties

Assists in planning, managing and directing retail store operations.

Assists in establishing financial goals to maximize sales, profit, SSR, productivity, turns and inventory.

Evaluates and enhances customer service and customer satisfaction.

Supervises, trains, develops and schedules associates for current positions and future growth.

Maintains compliance, as applicable, in loss prevention, accounting, money transfers, internal controls, environmental issues and EPA / environmental agencies / organizations policies, procedures, rules and regulations.

Performs other duties as assigned.

Job Type

Hourly

Number of Positions Remaining

Job Expires

19-May-2024

Benefits Benefits

Health & FSA

RFTRPTINTTFTTPT Medical and Dental Insurance Flexible Spending Accounts Health Savings Account (HSA) Health Reimbursement Arrangement (HRA)

Comprehensive medical and dental plans are offered to eligible associates. Elected coverage starts on your first day with no waiting period.

For more information regarding medical plans offered, visit .

The health care flexible spending account (FSA) allows associates to use pretax dollars for eligible out-of-pocket healthcare expenses for themselves and their dependents.

We also offer a dependent care flexible spending account for qualifying day-care expenses.

Health savings accounts (HSAs) and health reimbursement arrangements (HRAs) include an annual employer contribution, which helps reduce your out-of-pocket costs on eligible health care expenses.

Disability & Life Insurance

RFTRPTINTTFTTPT Short-Term and Long-Term Disability Basic Associate Life Insurance Supplemental Associate Life Insurance Personal Accident Insurance Dependent Life Insurance Long-Term Care

We offer a disability plan that provides both short-term and long-term income benefits. The plan pays a weekly or monthly benefit of 66 2 / 3% of your annual pay after a waiting period.

Life insurance is available to associates, their spouse and dependents.

Retirement

RFTRPTINTTFTTPT Retirement (Pension) Plan Exchange 401(k) Plan

The Exchange wants you to be financially prepared for retirement, whether that’s in a couple of years or many years down the road.

We want you to be able to retire on your terms, and we know that saving for retirement on your own can be a challenge. That is why the Exchange offers a traditional pension plan along with a 401(k) retirement savings plan.

Regular full-time and part-time associates are automatically enrolled in 401(k) unless they opt-out.

RFT regular full time RPT regular part time INT intermittent TFT temporary full time TPT temporary part time

Last updated : 2024-05-15