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Job Title/Position: Patient Care Coordinator
Reports to: Clinical Manager
JOB DESCRIPTION SUMMARY: The Patient Care Coordinator’s (PCC) primary responsibility is to provide administrative support for the Clinical Managers, clinical care staff and patients. The PCC will coordinate daily/weekly/monthly clinical reports, patient supplies and interagency/community referrals. The PCC will also collaborate with agency departments, facilities and physicians as needed to coordinate appointments and/or obtain necessary documents required for care delivery and billing. The PCC must be clinically licensed & have the ability to receive a physician order. This position is primarily in an office environment; however, the PCC may be asked to assume patient overflow during high census situations.
ESSENTIONAL JOB FUNCTIONS/RESPONSIBILITIES
1. Collaborate with scheduling department to verify employee/patient schedules are accurate, staff are productive & schedule variances are reconciled.
2. Support patient needs by communicating with field staff when patient assignments need priority i.e., clinical change in condition, with direction from Clinical Manager.
3. Supports safe, effective care delivery by assisting with order review to ensure State and Federal Regulations are satisfied.
4. Supports operations & compliance by effective maintenance of agency Clinical Tasks Reports for variances. These include but are not limited to: Schedule Report, Missed Visit Report, Past Due Visits, Schedule Deviation, Visit Exception & Orphan Documents. Unresolved variances will be escalated to the Clinical Manager.
5. Supports clinical care and billing function by educating and obtaining clinical documents needed for home health billing as needed.
6. Verify admission criteria necessary for Notice of Admission daily and communicate variances to Clinical Manager for follow-up.
7. Assists with care coordination i.e. DME, medical supplies, coordination of appointments or referrals to outside agencies.
8. Facilitates patient care coordination documents with acute and post-acute facilities during patient transfers.
9. Assists with education & training of field staff.
10. Other duties as assigned, may cover for field staff in situations of high census etc.
POSITION QUALIFICATIONS
1. One-year home care experience or experience in a facility setting.
2. Must be a licensed clinician with current, active license in good standing in the state the agency is located.
3. Skilled in making effective verbal and written communications with subordinates, co-workers, consumers, referral agencies and comfortable with conflict resolution skills.
4. Ability to educate consumers on all service lines and present to seniors and aides in a group setting
5. High energy level and passionate about care delivery
6. Must have excellent organizational skills and ability to complete competing priorities
7. Must have thorough understanding of home health or hospice qualifying criteria and coverage guidelines
8. Ability to listen attentively and offer care options based on individual patient health needs
9. Proficient computer skills ability to navigate Microsoft email, word, excel, power point and home health or hospice agency software system
10. Must have vehicle, current driver's license and appropriate automobile insurance.
ENVIRONMENTAL AND WORKING CONDITIONS:
Full Time
$94k-116k (estimate)
03/20/2024
04/29/2024
The job skills required for Patient Care Coordinator include Patient Care, Scheduling, Billing, Coordination, Written Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Care Coordinator job description and responsibilities
Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.
12/12/2021: Des Moines, IA
Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.
01/30/2022: Dayton, OH
They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.
12/26/2021: San Jose, CA
Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.
02/28/2022: Moline, IL
Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.
02/03/2022: New Orleans, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Care Coordinator jobs
Seniors are the ones who are most likely to require the services of these coordinators.
12/20/2021: Rockford, IL
You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.
01/04/2022: Lexington, KY
Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator
03/05/2022: San Bernardino, CA
For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.
01/18/2022: Parkersburg, WV
Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.
02/14/2022: Bakersfield, CA
Step 3: View the best colleges and universities for Patient Care Coordinator.