Receptionist position for oncology practice. Responsibilities include but not limited to answering phones, scheduling patients , gathering necessary medical records for consultations, billing entry, greeting patients as they arrive to the office, communicating effectively with other team members.

POSITION SUMMARY :

Create a positive first impression of the medical practice by being pleasant, friendly and helpful to all patients.

ESSENTIAL FUNCTIONS :

Keep front desk / reception area highly organized and functioning as efficiently as possible. Secure information relative to patients’ financial status or insurance coverage.

May complete insurance forms, verify insurance coverage, and secure other information if needed.

Utilizing the Medent EMR System answer telephone, arrange & confirm patient appointments, and give routine information in accordance with practice procedure.

Duplicate documents and forms as directed and mail or fax to outside individuals and agencies.

• Assist with telephone referrals / approvals for HMO patients, outpatient test scheduling and prescription phoning. Completing appropriate forms within the Medent EMR System.
• Type a variety of material : e.g., letters, reports, memos, forms, etc. Perform secretarial functions as circumstances demand.
• Maintain, retrieve and file patient records within the Medent EMR System.
• File all correspondence, reports, etc. in patient electronic medical records in designated order after physician has reviewed and initialed.
• When required receive and record patient payments.
• Maintain proper attendance and punctuality to ensure that the medical office is operated in an efficient and cost-effective manner.
• Perform other duties as required.

Agrees to comply with the Corporate Compliance Policy and all laws, rules, regulations, and standards of conduct relating to the position and has a duty to report any suspected violations of the law or the standards of conduct to his or her immediate supervisor, the Compliance Officer, or the Chief Executive Officer.

Intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.

Incumbents may be required to perform job-related tasks, duties, and / or responsibilities other than those specifically presented in this description.

Reporting Relationships

Practice Manager and / or Executive Director of Health Services of Clarion, Inc. for administrative matters with clinical oversight & input provided by the medical practice physician.

Supervises : None

Qualifications

Last updated : 2024-05-22