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Position : Front Desk
Reports to : General Manager (GM) / Assistant Manager (AM) / Shift Lead
Department : Operations
Purpose : Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift.
Duties and Responsibilities :
Qualifications :
Work Environment : This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones.
The noise level in the club environment may be loud on a regular basis.
Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand;
walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee
must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type / Expected Hours of Work : This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and / or overtime pay protections of the FLSA.
Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. This position may work outside of normal business hours to include evenings and weekends as needed.
These hours are subject to change at any time dependent on business needs.
EEO Statement : Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices
Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Last updated : 2024-03-08
Full Time
Sports & Recreation
$35k-42k (estimate)
03/10/2024
04/10/2024
excelfitnesscenter.net
GRAYSVILLE, AL
200 - 500
Private
LARRY SMITH
$10M - $50M
Sports & Recreation
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Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
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Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
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The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
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Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
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Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
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Provided great member service that reflected on repeat and referral members.
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