Friendly, professional, and energetic new team member needed for our growing office!

The ideal candidate possesses excellent customer service skills and has at least 1 year of front desk experience. Prior experience in an eyecare practice is strongly desired. Must have the ability to multi-task and have a high degree of accuracy and attention to detail.

Responsibilities Include:

• Answers telephone in a timely, and professional manner.
• Follows all our processes and complies with HIPAA regulations.
• Acknowledges patient upon their arrival and greets them in a friendly, professional manner.
• Obtains or updates patients demographic information and copies insurance cards at every visit.
• Correctly enters all required data elements into our practice management system.
• Follows appropriate workflow processes for check in and check out.
• Pulls routine eye plans and obtains authorizations (VSP, EyeMed, Community Eye Care).
• Accurately calculates patient charges and collects required co-payments for services rendered.
• Schedules patient appointments including triage patients.
• Schedules web appointments that have been requested by patients.
• Faxes referrals received to the referral department. Distributes faxes.
• Answers telephone in a timely manner in a customer friendly manner.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Basic database skills, preferably in an electronic medical system.
• Ability to work independently.
• Ability to clearly communicate, both in writing and verbally.
• Excellent interpersonal skills with a variety of personality types.
• Ability to multi-task, and problem solve

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 37 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance

Healthcare setting:

• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• Monday to Friday
• No weekends

Experience:

• Customer service: 2 years (Required)
• Front Desk: 2 years (Required)
• Computer skills: 2 years (Preferred)

Work Location: In person