We are looking for an experienced Educational Consultant in the tutoring center! This is a part-time opportunity to join the administrative team and support customer care service.

Job Description

• Conduct consultatons to demonstrate to potential clients the benefits of our program/services.
• Establish and maintain healthy, long-term relationships with clients to generate repeat business and referrals.
• Discover customers’ needs and offer solutions to them through the company’s services or program.
• Research sales statistics and establish sales potential with new businesses in our target area.
• Use promotional methods such as phone calls, emails, and social media to reach potential clients and build a long-lasting business relationship with them.
• Become an expert in our program offerings and serve as a go-to source for clients who want more information concerning our services.
• Determine new ways to make program appealing by observing the environment and current trends.
• Analyzes student performance data to identify areas for improvement.
• Conducts assessments to determine the educational needs of clients or institutions.
• Collaborates with tutors and administrators to develop a curriculum that aligns with local, state, and federal standards and goals.
• Coordinate customers' and tutors' scheduling.
• Create/Review customers' invoices.
• Manage phone calls and correspondence (e-mail, text).
• Create and update records and databases with general administrative tasks.
• Communicate with managers and academic coordinators.
• Coordinate office activities and operations to secure efficiency and compliance to company policies.
• Submit timely reports by using the task management system.
• Assist colleagues whenever necessary.
• Provide detail-oriented and timely-mannered work.

Qualifications

• BS preferred; equivalent training and experience are also acceptable.
• Minimum of 3 years of experience in sales and consulting
• Preferred counseling experiences in schools
• To be a successful career, the candidate must have reliable, consistent work availability, passion for the educational field, and collective sales/invoicing/scheduling experience.
• Knowledge of customer base and billing requirements, customer terms and conditions, customer pricing, and customer billing package requirements.
• Strong interpersonal skills and demonstrated analytical skills.
• Window or Mac OS skills (Microsoft: Word and Excel / iWork: Numbers)
• Must be able to work satisfactorily in high peak workload situations.
• Strong Productivity and Dependability process skills.
• Demonstrated customer service orientation.
• Strong, mature, and confident, with a high degree of personal motivation and energy. Pro-active.
• Must provide strong leadership, communication, problem solving, and team skills.

Job Types: Part-time, Contract

Pay: $15.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• After school
• Weekends as needed

Experience:

• Consulting: 3 years (Required)
• Sales: 3 years (Required)

Work Location: In person