DESCRIPTION

Seeking excellent Part-time/Full-time candidates that provide Armed Contract Security Officer (ACSO) services throughout the area of operations on the NIST Boulder, Colorado campus. The required services include armed security force management and staffing; monitoring alarm activities; detecting, deterring, and reporting safety/security hazards, unauthorized, illegal, or potentially life-threatening activities; performing visitor screening and processing, patrolling campus grounds, and responding to emergencies or calls for assistance and Dispatch Center Operations. The purpose of services is to maintain a secure environment in which Citizens and Government employees can conduct business with confidence.

Law Enforcement Authority - The Security Force can be the cornerstone of an effective physical protection program. The effectiveness of an integrated security system of locks, barriers, lighting, cameras, intrusion detection systems, and access control systems, while critical to the success of a security posture, ultimately depends on the response by a skilled Security Force. 

ACSO required under this contract perform a crucial role in support of the NIST mission and are typically the first contact for visitors within a Federal facility. In this role, ACSOs serve as a vital defense-in-depth measure.

JOB DUTIES

Duties include, but are not limited to:

Access Control

• Stand post at the entry/exit points to verify all persons’ identification and conduct inquiries and surveillance of suspicious items, packages, and people.

• Ensure individuals do not depart with government material unless they are authorized to do so.
• Verbally challenge individuals who are approaching restricted areas.
• Direct individuals who cause a disturbance to leave the property.
• Operate traffic control points.
• Close off areas to traffic, establish perimeters, and set up barricades to secure incident scenes or facilities.
• Control access to incident scenes.
• Help ensure integrity of a crime scene, maintaining it in its original condition until law enforcement personnel take over.
• Coordinate the receipt, issuance, and tracking of all keys, key cards, lock combinations, vehicle passes/decals, etc.
• Identify suspicious persons or vehicles.

Screening

• Inspect packages, briefcases, containers, or any other items in the possession of people entering or leaving a Federally controlled facility.
• Operate metal detectors to search visitors for prohibited items.
• Operate X-ray machine to search deliveries and visitors’ packages, equipment, and hand-carried articles for prohibited items.
• Conduct vehicle inspection that may include inspecting under seats, in the trunk, and under the vehicle.
• Conduct frisks or pat-downs for weapons or other unauthorized items.

Visitor Processing

• Verify proper identification of visitors required for issuance of visitor badges.
• Process visitors.

Patrol and Response

• Inspect appropriate countermeasures, including facility-critical protection points and classified containers.
• Inspect facilities for hazards, mechanical problems, and unsafe conditions and report problems to appropriate authorities.
• Close and secure open windows, doors, gates, or other access points.
• Manually open and close heavy gates and doors.
• Conduct patrols in accordance with routes and schedules contained in post orders.
• Inform dispatcher of present status and changes in conditions.
• Patrol locations in areas which are potentially hazardous to the public (e.g., construction sites).
• Inspect the perimeter, property, and buildings for hazards, intruders, and suspicious activities.
• Observe the environment for suspicious vehicles or persons on or around Federal property.
• Review maps, floor plans, diagrams, or other information to become familiar with facility and property boundaries.
• Evacuate individuals from dangerous and/or life-threatening situations.
• Guide and assist first responders (e.g., with scene management or security).
• Assess the condition of injured individuals.
• Perform basic first aid in response to emergencies.
• Administer CPR.
• Administer/deploy AED.
• Use a fire extinguisher to put out a minor fire.
• Request emergency assistance in response to traffic accidents.
• Assist in conducting accident/incident scene searches/investigations (e.g., check visitor logs, video) in search of relevant evidence and information to determine the facts of the situation.
• Follow directions to and respond to emergency and routine calls for service until the situation is resolved or until relieved by a higher authority.
• Investigate the source of suspicious odors and sounds.
• Pursue fleeing individual(s).
• Escort money, valuables, or people to provide security.
• Escort facility tenants and visitors to and/or from their vehicles after hours.

Common Tasks

• Report potentially threatening situations and violations of law and security procedures.
• Observe unique characteristics of an individual for identification purposes.
• 6.03 Collect information about stolen or missing property or suspicious activities to aid investigations.
• Take detailed field notes so reports can be completed.
• Write and/or provide oral situation reports regarding security-related information (e.g., accidents, bomb threats, unlawful acts, characteristics of individuals).
• Communicate with individuals to establish rapport.
• Adjust communication to ensure understanding.
• Provide direction or information to tenants or visitors.
• Advise persons relative to problems, situations, etc.
• Encourage people to approach by using effective non-verbal communication (e.g., making eye contact, smiling, greeting a person cordially, and nodding).
• Communicate with rude or abusive people.
• Use body language to project control and influence.
• Use voice commands to project control and direct actions.
• Explain rules, regulations, and procedures to individuals.
• Interact with a subject who does not speak English.
• Interact with a subject who has communication impairment (e.g., is deaf, has a speech impediment).
• Interact with a subject who has mobility impairment (e.g., is blind, is wheelchair bound).
• Interact with the public, including children.
• Interview witnesses to obtain description of possible suspects or description of what happened.
• Advise appropriate personnel of potentially hazardous conditions (e.g., slippery floors).
• Communicate with first responders.
• Testify in court regarding criminal activity or other incidents.
• Report misconduct of other Security Officers.
• Ensure all security equipment is activated and operating properly; if not, report to proper authority.
• Inventory physical objects (e.g., keys, keycards, vehicles, visitor badges) and log accordingly.
• Locate and review documents and information (e.g., logs, lists).
• Read memos and other written material to acquire and maintain knowledge.
• Participate in search for missing child.
• Activate alarm systems.
• Provide backup assistance to LEOs and other ACSOs.
• Maintain situational awareness regarding individuals’ body language, projected attitudes, and intentions.
• Care for and maintain firearms.
• Participate in firearms training.
• Participate in training in the use of intermediate force weapons to be used in emergency situations.
• Use intermediate force weapon to temporarily incapacitate a violent individual.
• Operate firearm to protect self and others.
• Maintain positive control and retention of firearms and intermediate weapons at all times.
• Use defensive tactics to prevent or control movements of individuals.
• Defend against violent combative person(s) to prevent injury to self or others.
• Physically control individuals displaying disruptive or violent behavior, to include applying handcuffs.

JOB REQUIREMENTS

• Must meet at least one experience/education level scenario listed below:
  • Three years of full-time security experience within past five year
  • Three years of US Military (active duty or reserve)

• DEPARTMENT OF HOMELAND SECUIRTY (DHS) SUITABILITY FOR POSITION OF PUBLIC TRUST

COMPENSATION/BENEFITS

$31.50 total hourly rate, of which $26.56 is the base rate, $4.69 is health and welfare (maximum of 40 hours per pay period week of health and welfare and $.25 per hour as a pension contribution. Additional information:

• Paid on a semi-monthly pay schedule
• The position is considered non-exempt by the company in accordance with the Fair Labor Standards Act and Union Collective Bargaining Agreement.
• In addition to your monetary compensation, you will be eligible to participate in the following benefits in accordance with the Collective Bargaining Agreement:

• Paid vacation as follows: 10 days each year for the first 4 years of employment, (granted on your original anniversary date.) Thereafter, you will earn additional vacation days based on years of service. (Pro-rated for part-time)
• 56 personal/sick hours annually (Pro-rated for part-time)
• 11 days paid holidays annually (Pro-rated for part-time)
• Medical insurance programs. Optional coverage for family members as well as Vision, Dental, Life Insurance, Short-term, and Long-term disability plans are available.
• 401K program

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.