Overview

Exagen is a patient-focused and discovery-driven life sciences company dedicated to transforming the care continuum for patients suffering from debilitating and chronic autoimmune diseases. Our goal is to enable rheumatologists to improve care for patients through the differential diagnosis, prognosis, and monitoring of complex autoimmune and autoimmune-related diseases, including lupus and rheumatoid arthritis. By leveraging our proprietary Cell-Bound Complement Activation Products, or CB-CAPs, technology, we help get to the real cause of a patient’s symptoms and guide their journey to improved health.

The Business Applications team is responsible for Exagen’s LIS and other software systems that support company-wide operations in a regulated healthcare environment. As part of that team, the LIS (Laboratory Information Systems) & Business IT Analyst works with end users to understand their needs, support daily operations, and implement improvements through both in-house software development, configuration, and in collaboration with external vendors.

Responsibilities

• Implement or coordinate implementation of software updates.
  • Get to understand user needs, lab and business workflows, then collect/derive and document user requirements and create system specifications.
  • Ensure adherence to change control process.
  • Develop system changes or coordinate development with external vendors.
  • Define and execute test cases to verify system modifications.
  • Deploy or coordinate production deployments.
  • Provide progress updates to the team, and proactively communicate with end users around their requests and updates they may be impacted by

• Provide ongoing support of LIS and other business applications.
  • Troubleshoot, resolve or coordinate resolution of software issues with external vendors.
  • Provide training and ongoing support to new and existing application users.
  • Perform system monitoring and maintenance.

Qualifications

Minimum Qualifications:

• At least two years of experience in a comparable position, working as an essential member of a software team.
• Experience supporting an LIS system or Salesforce.
• Proficiency with one or more programming languages and database concepts.
• Bachelor’s degree in computer science.

Preferred Qualifications:

• At least four years of experience in a comparable position.
• Experience with LIS support and implementation (Exemplar a plus).
• Salesforce administration or development.
• Familiarity with Mirth Connect interfacing engine.
• Experience working in an Agile environment, or within a team that practices continuous development and integration.
• Proficiency with software development, testing and maintenance.
• Familiarity with Microsoft business applications including SharePoint and PowerBI.
• Familiarity with high volume diagnostic laboratories.

Salary range: $85,000 - $105,000