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Service Advisor - Volkswagen
Ewald Automotive Group Menomonee Falls, WI
Full Time | Consumer Services 3 Weeks Ago
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Ewald Automotive Group is Hiring a Service Advisor - Volkswagen Near Menomonee Falls, WI

About Us
As a family owned and operated company since 1964, we understand how to treat people right. The automobile industry is a fun, fast paced, and exciting industry. Whether you are starting a career, or looking to build on your established experience, the Ewald Automotive Group has opportunities for you.
Due to rapid growth and expansion, we are seeking Service Advisors for our busy Volkswagen dealership. Under the direction of the Service Manager, the Service Advisor will own the job duties listed below:
Responsibilities

  • Greet customers and qualify their needs
  • Answer customer inquiries in person and via phone, email and text
  • Maintain automotive service records
  • Present menus with repair solutions custom tailored tot he customers needs
  • Maintain high CSI score
  • Complete Factory required training and certifications
  • Handle all follow up communications with customers.

Requirements

  • Experience with CDK and/or X-time is preferred, but we will train 
  • Valid driver’s license
  • Ability to work in a fast-paced work environment
  • Detail-Oriented
  • Focused on maintaining a high level of customer service
  • Excellent communication skills

Benefits

  • Competitive Compensation Plans
  • Medical, Dental & Vision
  • Optional Life & Disability Insurance
  • 401k with Company Match
  • Employee Discount Program
  • PTO & Holiday Pay
  • Growth and Advancement Opportunities
  • Continuous Training and Development
  • Flexible Scheduling - no Sundays
  • Annual Award Recognition

Compensation: Pay plan TBD 

Ewald Automotive Group is a multi-year winner of Milwaukee Journal Sentinel's Top Work Places.

Ewald Automotive Group is an equal opportunity employer and does not discriminate against applicants or employees on the basis of age, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation, or any other applicable legally protected characteristics. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

POST DATE

05/13/2024

EXPIRATION DATE

08/08/2024

WEBSITE

ewaldauto.com

HEADQUARTERS

DELAFIELD, WI

SIZE

200 - 500

FOUNDED

1964

TYPE

Private

CEO

STEVE SVEC

REVENUE

$200M - $500M

INDUSTRY

Consumer Services

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About Ewald Automotive Group

Ewald Auto Group is a provider of retail new and used vehicle sales, service, parts and body shop repair.

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