Join Our Team as a Platform Coordinator (Associate Account Manager)

Are you passionate about driving real business results through innovative technology? We're looking for a Platform Coordinator to join our team. With 1 year of account management experience in Ad Tech/Digital advertising, you'll be responsible for providing technical solutions, managing mobile campaigns, and building strong relationships with our customers.

Key Responsibilities:

• Collaborate with Platform Specialists and Team Leads to execute tasks efficiently.
• Manage clients' backend requirements and address daily challenges alongside peers.
• Occasionally communicate with customers to ensure their needs are met.
• Support the team by completing tasks assigned by managers and senior staff.
• Provide campaign support and ensure 100% delivery of hybrid campaigns.
• Debug trafficking tags such as 1x1 pixels, JavaScript, VAST, Flashtalking, and DoubleClick.
• Traffic/create new campaigns in our platform “Ads Manager” and track their performance.
• Act as the first point of contact for partners regarding technical guidance and training requests.
• Review pacing reports and offer recommendations to meet campaign KPIs.
• Resolve Zendesk Requests and troubleshoot internal products/campaign issues.

Requirements:

• Experience in trafficking.
• Bachelor's degree and 1 year of relevant experience (or 3 years without a degree) in digital media, performance marketing agency, social agency, account management, or media sales.
• Deep understanding of the mobile space and a passion for technology.
• Strong organizational and planning skills, with attention to detail.
• Proficiency in Office Suite, Excel, PowerPoint, or Keynote.

Desired Attributes:

• A fast learner and creative problem solver.
• Organized, detail-oriented, and able to manage multiple tasks.
• Driven by partners’ success and adaptable to changing demands.
• Technically competent and open to learning new skills.
• Responsive, responsible, and able to work independently.
• A team player with a respectful and fun-loving attitude.

What We Offer:

• Remote-first philosophy with flexible vacation.
• Daily lunch credit (when working in-office).
• Fully stocked snacks and beverages.
• 401(k) employer match and fully-paid medical premiums.
• Generous parental leave and wellness benefits.
• Active DEIB Committee and Inclusion Academy seminars.
• Education and coaching reimbursement program.
• Option for mobile phone reimbursement or company phone.
• Equity analysis to ensure fair pay.