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This position will manage the operational components of the company’s LREC/ZREC, NRES and SCEF Programs, as well as other commercial Renewable Programs .Responsibilities include vendor oversight, customer /installer application for and payment of incentives, as well as monitoring the meter installation, meter data collection and delivery and billing processes as they pertain to program participants. Manages staff responsible for addressing customer inquiries and complaints via multiple channels to ensure an accurate, timely and comprehensive response. Monitors day-to-day operational & financial tasks performed by third-party vendors. Responsible for successful implementation of process improvements including, those related to customer experience, incentive program process streamlining, installer interactions, and consumer education. Oversees compliance to regulatory and applicable financial regulations.
This is a hybrid role. The first three months are fulltime in the office.
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Worker Type:
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1EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Full Time
Business Services
$103k-135k (estimate)
04/27/2024
06/26/2024
eversourcefm.com
DUNWOODY, GA
100 - 200
2013
<$5M
Business Services