About Evermore

Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World® featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons®. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life in 2024 and is seeking individuals that want the challenge of building this exciting resort experience. 

Key Responsibilities:

• Conduct the revenue management and reservations division to drive revenue growth through the appropriate balance of volume and pricing strategies to meet or exceed Evermore’s financial revenue targets.
• Introduce and refine pricing strategies based on comprehensive assessments of demand fluctuations, seasonality, special events, and other pertinent factors.
• Analyze market trends, competitor behavior, and demand patterns to make informed pricing and inventory decisions.
• Initiate and adjust pricing strategies based on demand, seasonality, special events, and other relevant factors.
• Forecast revenue and occupancy trends to inform operational and marketing decisions.
• Monitor and manage room inventory to ensure optimal distribution and availability across various distribution channels.
• Manage the distribution of resort inventory across online travel agencies (OTAs), global distribution systems (GDS), direct booking channels, and other distribution platforms.
• Manage relationships with OTA partners, negotiate commission rates, and optimize channel mix to minimize distribution costs.
• Monitor channel performance and identify opportunities to enhance visibility and conversion.
• Generate regular and ad-hoc reports to provide insights to senior management and guide decision-making processes.
• Utilize revenue management software and tools to track and analyze key performance metrics.
• Foster seamless collaboration across sales, marketing, and reservations teams to ensure alignment of revenue strategies with overarching business goals.
• Provide guidance on group bookings, promotional activities, and other revenue-generating initiatives.
• Recommend direction on group bookings, promotional activities, and other revenue-generating initiatives.
• Monitor and analyze competitive set pricing, promotions, and market positioning to maintain the resort's competitive edge.
• Analyze historical and current data to identify revenue trends, booking patterns, and opportunities for growth.
• Identify opportunities for differentiation and develop strategies to capture a larger share of the market.
• Develop and maintain collaborative relationships with peers to drive revenue growth and enhance guest satisfaction.
• Stay up to date on competitors in the vacation rental and resort space for benchmarking and new ideas; monitor local events for impact on occupancy.
• Perform other duties as assigned.

Education, Skills and Experience

• Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field (Master's degree preferred).
• Previous experience in revenue management, pricing, or distribution within the hospitality industry.
• Proficiency in revenue management software and tools.
• Strong analytical, quantitative skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Strategic thinking and decision-making skills.
• Ability to work collaboratively and lead cross-functional teams.
• Knowledge of industry trends, market dynamics, and distribution channels.
• 3 years of revenue management experience in high volume resort, preferably with vacation rental homes and amenities.
• Able to read and understand financials and budgets.
• Excellent communication and interpersonal skills; ability to interact with a wide range of people.
• Outstanding organizational and problem-solving skills
• Self-starter that can work independently with minimal supervision
• Ability to multi-task in a fast-paced environment
• Inspired to lead Evermore brand and team member values at all times
• Capable of performing role in a busy work environment
• Proficient in reading safety procedures and operating guidelines / instructions in English

Physical Requirements

• Visually look at a computer for extended periods of time (sit/standing)
• Repetitive hand motions, such as typing
• Must be able to lift up to 25 pounds
• Able to stand, walk, stoop, kneel, bend, and / or reach periodically

Our Work Culture

Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips “easy on purpose”. We’re building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to both our guests and other associates. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry. We are seeking Team Members to apply for this role who will be proud to be a part of our resort and the Evermore experience.

We are an innovative workplace; seeking great people like you!!

If you are naturally: Neighborly, Appreciative, Kind, Honest, Humble, Authentic, Curious, Savvy, Spirited, and inspired by a work environment that is: Inclusive, Professional, Warm, Sense of Pride, and Team Oriented our work culture is a match for you. In return, we offer our Team Members competitive pay, Medical, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability & Wellness program. Additionally, affordable health benefits coverage for your dependents, a Retirement plan with employer match, a robust paid time off policy, and unique policies in support of our team and significant relationships in their lives. Ready to join us? We can’t wait to meet you!

EOE/M/F/D/V