Overview

The Food & Beverage Manager is responsible for overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. 

Responsibilities

In this role you'll:

• Foster a culture of excellence by providing guidance, mentorship, and motivation to a team of passionate individuals, ensuring exceptional service that reflects the pinnacle of hospitality in our resort.
• Elevate the dining experience by meticulously maintaining the physical atmosphere and cleanliness of the restaurant, from inspecting tabletops and side stations to overseeing every detail that contributes to an enchanting and luxurious environment.
• Take the initiative to develop and execute captivating promotions, events, and unique culinary experiences that surprise and delight our guests, keeping them eagerly anticipating their next visit to our exceptional resort.
• Maintain unwavering standards of cleanliness, ensuring impeccable hygiene and sanitation practices within the outlets, and setting an example that reinforces our commitment to excellence and guest well-being.
• Supervise and nurture the performance, attendance, attitudes, appearance, and conduct of the team, fostering a culture of continuous improvement and delivering service that exceeds expectations.
• Monitor and maintain the outlets' systems and equipment to guarantee optimal performance, swiftly addressing any issues that may arise to minimize disruptions and deliver seamless service to our guests.
• Implement innovative strategies to continually enhance revenues, leveraging your business acumen and market insights to identify new opportunities and maximize profitability within the food and beverage outlets.
• Assist with the development, training, and inspiration of the outlets staff, nurturing their talents and providing opportunities for growth and advancement within the organization.
• Partner with our People Services department to recruit and hire exceptional staff members, ensuring a talented and diverse team that embodies the spirit of our resort and delivers unparalleled service.
• Take charge of ordering all necessary office supplies and ensuring proper stocking levels, promoting efficiency and productivity within the department.
• Attend and actively contribute to appropriate resort, division, and department meetings, sharing insights, and collaborating with colleagues to drive overall success.
• Resolve guest issues promptly and with exceptional care and effectiveness, showcasing your problem-solving skills and dedication to guest satisfaction.
• Maintain a consistently professional demeanor and attitude, serving as a role model for the team and embodying the highest standards of professionalism in all interactions.
• Have a safety-conscious mindset and remain constantly vigilant and aware of safety issues (broken glass, etc.), ensuring the well-being of guests and staff alike.

Qualifications

The ideal candidate will be:

• Educated with at least a high school diploma or equivalent
• Preferibly educated with a two or four year degree
• Experience with at lease 3 years of food and beverage experience
• Experienced with resort settings
• Able to provide their valid Food Handler’s card

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program.
• Paid time off/sick time
• Participation in a 401(k) plan with a company match.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Salary range: $75,000 - $85,000/yr.