Product Owner III - Loyalty (Hybrid in Las Vegas)

Department: Loyalty Services

Employment Type: Full Time

Location: Las Vegas, Nevada - FinTech Innovation Center

Reporting To: Director of Product Management

Description

What Will You Be Doing?

• Responsible for tracking product priorities, activities, issues, and progress; providing interface and collaboration with other contributors to the business.
• Maintains a robust understanding of client-side product functionalities and features; identifies need for product customization and the impact on customer experience.
• Exercises discretion and independent judgement identifying problem statements and gathering business and creative requirements; communicates requirements to relevant stakeholders.
• Develops use case-based specifications to capture business requirements.
• Collaborates with project stakeholders and project delivery teams on requirements gathering sessions.
• Creates and maintains user stories, program functions, interface specifications, user workflows, and acceptance criteria.
• Responsible for developing customer facing release documentation.
• Develops deep understanding of the product vision ensuring alignment with Company, customer, and regulatory requirements.
• Collaborates with relevant stakeholders, ensuring traceability of requirements through the product delivery process.
• Develops and organizes product backlogs, breaking down high-level initiatives into features that can be delivered in incremental fashion.
• Ensures an effective handoff to operations for ongoing maintenance and troubleshooting.
• Responsible for ensuring adherence to compliance and regulatory standards through implementation and management of security measures.
• Acts as a subject matter expert for assigned products and provides ongoing support.
• Collaborates with cross functional teams providing ideas and suggestions for new products, services, technology, and processes.
• Manages or participates in pilot launches of new products or product functionality as needed.
• Conducts product demonstrations with customers and internal stakeholders as required.
• Assists in the development of training, documentation, and other go-live activities, as needed.

Skills, Knowledge, & Expertise Needed for the Job:

• Bachelor’s Degree in Information Systems, Business, or a combination of education and equivalent work experience in a related field required.
• Must attain a Scrum Master, Scrum Product Owner, or equivalent certification, as needed.
• 5-8 years’ experience in a product owner, business analyst, or project management role; gaming industry experience preferred.
• Demonstrated ability to effectively manage and lead multiple projects and people in a team-based environment.
• Demonstrated ability to track activity, communicate effectively, manage customer expectations, identify problems and risks, and recommend appropriate solutions.
• Demonstrated ability to clearly identify client needs and translate them into user stories.
• Substantial experience utilizing and implementing various project planning tools and methodologies.
• Proficiency in Microsoft Office applications.
• Advanced proficiency with project and / or development tracking software.
• Experience in all stages of SDLC, with the proven ability to drive an idea from inception to implementation.
• Ability to apply Scrum framework, practices, and theory.

Why Us?

• Everi’s benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more!
• Discretionary Time Off (DTO) - No more “banking hours” to take a day off and the perfect way to prevent burnout and improve productivity.
• Building on a solid culture and resounding positive feedback from Everi employees in 2021, Everi continued to receive recognition as a Top Workplace in 2022. Everi was recognized nationally as a Top Workplace 2022 USA and received a second regional award for its HQ in Las Vegas as a Nevada Top Workplace 2022. This most recent award brings Everi’s total number of Top Workplaces awards in 2021 and 2022 to a whopping 10 awards!!!!