Overview:
We are seeking a friendly and professional Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you.

Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and ensure accurate billing
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Handle cash transactions and maintain a balanced cash drawer
- Follow all hotel policies and procedures to ensure the safety and security of guests

Experience:
- Previous experience in a hotel or hospitality setting is preferred
- Strong customer service skills with the ability to handle difficult situations diplomatically
- Excellent communication skills, both verbal and written
- Proficiency in using computer systems and hotel software

If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please submit your application today. Employees receive discounted food at Curly's Bar & Grill, free access to pool, hot tub & sauna.

Note: Thank you for considering this opportunity with us.

Job Types: Full-time, Part-time

Pay: From $11.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Morning shift
• Rotating weekends

Work setting:

• In-person
• Resort

Ability to Relocate:

• Cadillac, MI 49601: Relocate before starting work (Required)

Work Location: In person