The role of the Financial Aid Director is to ensure the Financial Aid department has the appropriate and accurate policies and procedures in place to help process student financial aid packages within federal and school guidelines. Oversee the Financial Aid Department. Hire and train all new financial aid administrators. Oversee daily activity that comes through the main financial aid department. Monitor all campus base funds (FWS, SEOG and Perkins). Review and monitor the Expected and Past due Cash flow for the campus. Review and monitor the student account balance. Double-check all refunds on Title IV funds are sent back to lenders for drops and graduates. Conduct Financial Aid appointments, explaining the FA forms and process to the students, then package them appropriately. Schedule monthly payments. Send paperwork to processing, file paperwork. Check on fund availability and deal with lenders. Review student financing with Bursar to ensure all students are completely and properly packaged. Financial Aid student overviews as needed, set appointments with new starts. Data entry of FA schedules, payments, forms, document tracking, etc., in Anthology. 

Daily Responsibilities

• Manage other FA Officer daily activities
• Run reports for review
• Overviews as needed
• Pull NSLDS
• Send deferments to ALL prior lenders
• Needs analysis
• Explain Financial Aid to student/parent
• Schedule Financial Aid
• Schedule monthly payments OR Begin Private loan process
• Document Track
• Review any schedule any excess funds
• Pull ISIR batches
• Review all Status Change form for Academic Interrupt, Drops, Graduates and Leave of Absence (LOA)
• Contact new starts to return/sign additional paperwork
• Schedule Financial Aid in Anthology and enter documents for tracking
• Schedule monthly payments
• Repackaging Fianacial Aid for continuing students
• Contact students about missing documents that are needed
• Alternative loan paperwork – verify eligibility info

Weekly Responsibilities

• Review/follow-up on student accounts
• Missing Documents Report, ensure complete file
• Management meeting
• Start date report/meeting with DOA
• FA staff meeting
• Staff meeting
• Retention meeting – Pull and review LDA Report
• CXL expected disbursements – Notify lenders/processing, Notify lender of status change
• Filing/Audit file
• Expected/Past due cash flow
• Account balance meeting, review, discuss, follow-up 
• College Work Study time sheets to processing
• Review/ Follow up on disbursements on funds that are coming in from the following lenders
• Exit interviews for drops or graduates as necessary
• Review Status Change Report
• Run the Missing Documents Report to ensure complete file
• Start Date report/meeting the Vice President and Admissions
• Review LDA report with Academics at weekly meeting
• Participate in weekly cash flow meetings and review accounts 
• FWS time sheet to process for payroll

Monthly Responsibilities

• Grad exits
• Notify lender of status change
• Audit files
• Month’s drop/grad report
• Review Tuition Billing Report
• Review available campus base funds
• Review 3rd party monthly reports
• Review missing high school/official transcript report
• Discuss SAP with the Academics department
• Ensure repacks are completed
• Check on past due Private loans

Quarterly Responsibilities

• Update the Institutional Effectiveness campus master plan
• Review campus base funds for the branch campus
• Review FSAG grant
• Drop/Graduate report
• Repacks

Annually Responsibilities

• Attend the Institutional Effectiveness workshop
• Attend the financial aid training workshop
• Package all new students prior to start
• Repackage all continuing students
• Run the appropriate reports to check for potential problems
• Build a relationship with lenders
• Default management
• Maintain a high level of student satisfaction