Job Code/Title: House Supervisor
Department Name: Nursing
Reports to (Title): Nurse Manager
FLSA: Non Exempt

Summary:
The House Supervisor is responsible for the delivery of patient care that promotes safety and well-being of all patients ranging in age from 18 years to geriatric on their assigned shift. The House Supervisor shares the responsibility for coordinating with any agencies providing contract nursing services with the Nurse Manager and/or Chief Clinical Officer. The House Supervisor acts as the liaison between the clinical nursing staff and administration.

POSITION SUPERVISORY RESPONSIBILITIES
Scheduler/ Administrative Assistant
Certified Nurse Assistant
Patient Care Technician
Unit Secretary
Registered Nurse

POSITION QUALIFICATIONS

Minimum Qualifications:
Ability to project a Professional Image.
Working knowledge and ability to apply professional standards and proven experience with nursing practice in job situations.
Sound knowledge of nursing practice and bedside clinical knowledge.
Knowledge of regulatory standards and compliance requirements.
Strong organizational and analytical skills. Exceptional leadership abilities.
Working knowledge of personal computer and software applications used in job functions (Word processing, graphics, databases, spreadsheets, EHR, etc.)

Education and/or Experience:
Graduate of an accredited nursing program with active RN license in the state in which you work.
Bachelors of Nursing Degree preferred.
Five (5) years progressive acute care or rehabilitation nursing experience in critical care, emergency room or step-down/telemetry units.
Requires a minimum of three (3) years supervision or charge nurse experience.
CRRN certification preferred.

Certificates, Licenses, Registrations:
Current license as a Registered Nurse in the state of employment.
Must maintain current ACLS certification throughout employment.
Rehab Nursing Certificate desired.

LANGUAGE SKILLS
English is the primary language of the facility. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and policy procedure manuals. Ability to effectively present information and respond to questions from groups of executives, managers, clients, customers, and the public.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent. Also, the ability to create and interpret graphs.

REASONING ABILITY
Ability to apply common sense understanding to carry out instruction furnished in written, oral and/or diagram form. Ability to define and solve problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in statistical or diagram form, and deal with several abstract and concrete variables.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each key function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.
Supervises and oversees the day-to-day operations of the Department which includes but is not limited to: assessment, evaluation, planning, and administering a variety of medical care activities designed to assist patients to return to their maximum medical improvement.
Evaluates patient reactions to programs and writes progress reports.
Performs chart audits. Plan, coordinate and implement processes, procedures and programs consistent with national, federal, and/or state guidelines.
Provides clinical support to the nursing staff by acting as a mentor and a role model.
Collaborates with hospital leaders, physicians and other team members to provide optimum services to the patients.
Coordinates and delegates the delivery of care provided by selected members of the health care team. Consults with Physician(s).
Plays a major role in employee and patient education to enhance knowledge, skills and necessary behaviors to achieve quality outcomes.
Communicates effectively and appropriately to patient, family and other health care providers.
Provides ongoing education to all nursing staff as required by hospital policy, in conjunction with local, state and federal regulatory agencies.
Maintains clinical competency by assuming responsibility for acquiring knowledge and experiences and integrate, as appropriate, into patient care delivery based upon specific patient needs.
Participates in General Hospital Orientation, on boarding, orientation and education of personnel and students.
Adopts an approach to hospital-wide performance improvement that ensures important processes and activities are measured, assessed, and improved.
Plans, directs, coordinates and evaluates all intradepartmental and interdepartmental activities.
Acts as the designated on-site hospital administrator for after normal business hours.
Responsible for the assessment of all requests for administrative on-call contacts during his/her shift.
Responsible for all activities within the hospital in absence of the Administrator or department managers.
Responsible for providing a safe and effective environment for customer satisfaction, including physicians, employees, patients and families.
Responsible for direct patient care assignment(s) as needed to provide safe patient-staff ratios.

ADDITIONAL RESPONSIBILITIES
Assists in managing all clinical nursing services within the hospital.
Demonstrates satisfactory level of interpersonal skills to interact with facility staff, Administration, patients, families, customers, vendors, and government agencies.
Demonstrates and understands the importance of and respect for the rights, dignity, and individuality of each patient in all interactions.
Demonstrates honesty and integrity at all times in the care and use of patient and hospital property.
Knowledge of emergency and disaster procedures of the facility.
Demonstrates respect for co-workers and responds to needs of patients by complying with hospital policies.
Demonstrates ability to prioritize tasks/responsibilities and complete duties within allotted time.
Appropriately access the resources of the company’s corporate offices for consultation and program development support. Seek out external resources through conferences, workshops, etc. as necessary. Routinely share professional knowledge with staff, managers and hospital personnel.
Ability to carry out the essential functions of this job (with or without reasonable accommodation).
Assures participation in relevant in-service training sessions.
Attends and participates in facility meetings as required.
Accesses continuing education opportunities appropriate to responsibilities.
Participates in hospital wide patient safety program identifying risks to patient safety and reducing healthcare errors.
Performs other duties as assigned.

Job Function

• Supervises and oversees the day-to-day operations of the Department which includes but is not limited to: assessment, evaluation, planning, and administering a variety of medical care activities designed to assist patients to return to their maximum medical improvement.
• Performs chart audits. Plan, coordinate and implement processes, procedures and programs consistent with national, federal, and/or state guidelines.
• Coordinates and delegates the delivery of care provided by selected members of the health care team. Consults with Physician(s).
• Plans, directs, coordinates and evaluates all intradepartmental and interdepartmental activities.

Company Specific

Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty.
Adheres to all smoking or tobacco regulations established by corporate building owners, state, or federal laws.
Completes annual health, safety, and education requirements. Maintains professional growth and development.
Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
Demonstrates knowledge of the principles of growth and development and the skills necessary to provide age appropriate care to the patient population served.
Reports to work on time as scheduled; adheres to policies regarding notification of absence.
Attends all mandatory in-services and staff meetings.
Represents the organization in a positive and professional manner.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
Maintains current license/certification for position, if applicable.
Consistently demonstrates Guest Relation’s skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.

Core Values:

Professionalism To always maintain the highest standard and regard for others.
Keep skills, competencies and required licenses/certifications current; displays mastery over attitude and behavior and pride in appearance. Consistently performs duties to the best of abilities.

Exceptional Care To go above and beyond our peers by providing exceptional care to WOW our customerspatients, family, physicians, and each other.

Respect Treating others as they would like to be treated; valuing others.
Acknowledges the worth of others through professional greetings, proper telephone etiquette, patience, and common courtesy.

Fun - Having fun and celebrating small successes in our journey to achieve big. Always demonstrates a positive attitude toward work and devotion to our passion and task at hand.

Teamwork To function as a unit, with common goals, recognizing we can achieve far more as a team than as individuals. Cooperates with co-workers while performing duties leading to everyone being able to achieve success and giving recognition where it is due.

Integrity To always be honest and trustworthy in all of our relationships.
Demonstrates adherence to a strict moral or ethical code in performance of duties by always seeking to do the right thing.

Accountability -Responsibility of our actions that influence the lives of our customers and fellow workers. Takes ownership of all aspects of duties shown through reliable, timely performance and responsibility.

Knowledge/Skills/Abilities:
Ability to represent the company in a confident, persuasive and positive manner.
Good interpersonal, verbal and written communication skills.
Ability to work under stress and respond quickly in emergency situations.
In-depth knowledge of operational, clinical and referral development systems.
Ability to work effectively within a complex matrix organization.

DISCLAIMER:

This description is designed to indicate the general nature and level of work for this position. It is not intended to describe minor duties or other responsibilities that may be periodically assigned.