General Summary:

Responsible for helping toachieve ongoing guest satisfaction by maintaining the cleanliness and generalappearance of public areas and corridors of the hotel.

Principal Responsibilities:

·Stocks roomattendant carts with supplies.

·Cleans furniture,elevators, glass, planters, etc. in public areas such as lobby, pool and publicrestrooms. Sweeps, mops, scrubs andvacuums hallways, stairs and office space. Picks up trash from parking lot and outdoor areas.

·Tends launderingmachines to clean articles such as rags, wiping cloth, towels, sheets and otherlinen.

·Assists withvarious housekeeping and maintenance duties.

·Assists withshuttle service.

Job Duties:

·Customer Service – Responds promptly tocustomer needs, requests for service and assistance. Respond to special requests from guests. Delivers cribs, rollaway beds, extra linen orother special guest requests items to guest rooms.

·Team Work – Treats people with respect. Keeps commitments. Upholds organizational values. Assists with preventative cleaning programsas assigned. Assists with thetransportation of soiled linen containers and clean linen carts. Removes trash and dirty linen from roomattendant carts.

·Quality – Demonstrates accuracy andthoroughness; monitors own work to ensure quality. Maintains cleanliness of storage and laundry rooms. Rotates linen and replenishes storeroomsupplies. Spot cleans walls, carpets,light fixtures, etc.

·Quantity – Meets productivity standards andcompletes work within a timely manner. Completes tasks within approved budget and time.

·Safety and Security – Observes safety and securityprocedures; reports potentially unsafe conditions; uses chemicals and equipmentproperly. Wears gloves while handlingsoiled linen. Responsible for anyassigned keys and for following key control policies. Cleans snow and debris from sidewalk.

·Dependability – Is consistently at work and ontime. Arrives at scheduled meetings andappointments on time. Is able to meetthe demands of the industry with regard to working holidays and weekends.

·Initiative – Volunteers readily. Asks for and offers help when needed. Check with supervisor upon completion of shiftbefore leaving for the day.

·Compliance – Report all lost and foundarticles to supervisor. Reportsequipment problems to maintenance.

Qualifications

High School diploma or equivalentis preferred. One year previoushousekeeping experience is a plus.

Physical Demands

The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. While performing the duties of this job, theemployee is regularly required to stand, walk, sit, use hands to finger, handleor feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoopkneel, crouch or crawl and taste or smell. The employee must regular lift and or move up to 25lbs, occasionally liftor move up to 50lbs. Specific vision abilitiesrequired by this job include peripheral vision and depth perception.

Disclaimer:

The above is intended todescribe the general contents of, and requirements for, the performance of thisjob. It is not to be construed as anexhaustive statement of duties, responsibilities or requirements.